ChikPea Telecom Order Management (TOM)

Open discussion about services

Recently had a discussion regarding the platform that allowed our team to resolve the outstanding issues that we had.

Powerful App with Industry Experts that are Great to Work With

You can tell that this app was built by people who know their industry. TOM makes it possible for us to streamline and manage our processes like never before. Their deep understanding of telecom processes and workflow made partnering with Chikpea the best possible choice for us. Being 100% native to the platform means it has flexibility and powerful configuration options. We've been working with the Chikpea team for about 2 years and they've always been very helpful and responsive. Combined with the other Chikpea products, O2B and Sequencer, their solution is highly competitive and perfect for a company like ours looking for complete life-cycle automation and cross-functional visibility.

Great team, excellent application, truly unifies Telecommunications Sales and Billing

We have been working with the team at ChikPea for over 12 months, their dedication to meeting customer requirements is outstanding. In our extensive search for a Telecom OSS/BSS solution, the TOM product by far leads the market with respect to unification of Sales, Provisioning and Billing all within a fully integrated package set. I would highly recommend any Telecommunications/ISP/OTT company investigate the TOM offering in detail to see how it can assist your business transformation, as it has ours.

Great App I suppose, but poor Sales & Service..

After countless calls, voice mails, emails & online chat promises I have yet to hear back from them. No demo, no correspondence, non-existent sales dept.. apparently no one home..?

TOM Application

When we decided to move our existing database to a Salesforce.com solution we found the TOM application and thought this would fit our own internal and customer requirements. After deciding to move to this solution due to all the available enhancements and features we were able to move our existing data and migrate to the TOM portal in about two months. An unbelievable transition time in today's marketplace. With the help of the Chikpea staff they assisted all of our requests to ensure a smooth transition. We have completed the move to the TOM portal and now we are working with Chikpea to incorporate some custom features which result in an even more powerful application. Our thanks goes out to the Chikpea staff for all the time and afterhours efforts to meet our strict timelines to ensure we are a satisfied customer.

Great Team, Deep Knowledge, Slick Service

The team from ChikPea have been great to work with. They have the experience to build and customize this platform to meet your specific requirements. They also have a great understanding of process and work flow and are able to think things through that I would have never identified on my own. TOM is a 100% native to Force.com giving me the comfort that it's going to be here for the long haul. I'm excited to transition to TOM as it's going to save me A LOT of time and resources.