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BridgeMail Email Marketing, Marketing Automation, & Lead Management
Email Marketing, Marketing Automation, Nurturing, Lead Scoring, Analytics
- Business Need
- Marketing Automation
Rated #1 for customer support/satisfaction + an 87% customer retention rate - READ THE REVIEWS!!! Be fully functional in less than 27 minutes with no integration partner and no errors. B2B & B2C. Learn more about the features/functionality below.
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Showing 10 of 64 Reviews
Amazing Product & Service
I'm a Marketing Manager who also serves as the Salesforce Admin. I chose Makesbridge after researching Pardot and other AppExchange solutions. I've had a great experience as it has already allowed me to avoid a handful of pricey Salesforce development plans. It was easy to get started, and the ongoing support is excellent. I also use the Zapier integration extensively to test new ideas and orchestrate automation across my marketing apps outside of Salesforce. It should undoubtedly be on the top of your list if you're looking for a simple way to automate advanced marketing ops processes for Salesforce and avoid hectic development projects
Excellent Customer Service
Makesbridge is a great program with extremely helpful features and outstanding customer service. Ehsan is always quick to respond and help resolve any problems or questions. He even makes video tutorials! I especially enjoyed the Nurture Tracks feature.
Excellent Customer Service
Makesbridge has been wonderful to work with. I appreciate the attention to our issues and working non-stop to resolve problems. Ehsan takes the time to explain how to use Makesbridge and is always quick to respond. Makesbridge has excellent customer service, and my team is very thankful.
Great program, excellent customer service
Without a doubt, Makesbridge has the best customer service I have ever experienced. Whether it's a small problem or a big one, they are quick to help and follow through to make sure you are satisfied. They also provide great tutorials to help you navigate everything. We had some difficulty getting the connection to Salesforce set up properly, but that has been an internal issue with how our Salesforce account is set up and not an issue with Makesbridge. If we were using Salesforce in a better way, we would have even more opportunities for success with Makesbridge. Their Nurture Tracks/Drip Campaigns are very easy to set up and run. We also use it for mass emailing (newsletters) and sending custom messages to specific sets of people. We own several brands and started using Makesbridge with just one. We plan to add on some of our other brands in the near future because we love how easy it is to use.
Very good integrated solution
We deployed and used this for a year and was very happy with support and product functionality. Had a few little bugs, but overall very happy and only discontinued use as we as we weren't leveraging all the details.
Great Product; Outstanding Support
Our company spent a very significant amount of time researching, testing, and conducting trials with numerous marketing automation platforms. Our conclusion was that most are expensive to implement, difficult to learn, and relatively unsupported, e.g., costly outside consultants provide the bulk of your support. Makesbridge was the exception. Makesbridge is a highly functional platform permitting a great degree of automation, is very intuitive, and is inexpensive to implement. We were assigned an account representative who worked with us directly in the design and implementation of our marketing funnel, the triggers, the additional automation and timing, as well as provide our team members with extensive training, which has continued to date. Support is very available and Makesbridge provides substantial additional guidance with respect to best practices, which all has been invaluable. I recommend Makesbridge and Ehsan (our account representative) highly! Keep up the good work!
Great product and exceptional support
We have been partnering with Makesbridge for over seven years and have been through a major system change with them during this time. Their product is equal to if not better than many higher priced alternatives in the marketplace and their customer service has always been outstanding. Any time we have called for support regardless of how elementary or complex the request, the Makesbridge team has always responded quickly. When we originally partnered withe Makesbridge they spent hours training us on the system and educating us on the possibilities their platform could offer us for marketing. Due to our partnership with them we have been able to grow our business and operate very efficiently with minimal staff.
Game changer
MakesBridge has been a game changer for our email marketing efforts! Our organization has many products, in which all need separate email campaigns and to separate contact list and it can be quite confusing. With MakesBridge, I’m able to have multiple email drips going simultaneously and with zero confusion! The program is easy to set up, easy to use, and the customizable and granular reporting has given us amazing insight into how effective or ineffective our marketing efforts are. It’s better than any other email marketing program that we’ve used in the past and I would highly suggest that all companies that rely heavily on email marketing to use it!
Great Product, Better Customer Service
We have recently migrated from Marketo to MakesBridge. We were looking for a marketing automation platform that was not as complicated and yet met all our basic needs. MakesBridge checked all our boxes for setting up nurture tracks, basic scoring, sales alerts and tracked one-on-one sales emails. We found it much easier to use than Marketo. But the best part is the implantation and on boarding with their team. Marketo support was always our biggest problem with the company. It was slow to respond, and often didn't do much to answer our questions. Junaid and the MakesBridge team are amazing! He is always available to answer our questions and has helped us set up quickly and efficiently. We would recommend MakesBridge to anyone looking for a simple, easy to use marketing automation platform
My advice…..believe the hype! Makesbridge is a game changer for smaller companies.
I’ve been working with Junaid for about 8 months. He is patient, knowledgeable and always available when I need him. He can usually troubleshoot 90% of the issues I have and if he cannot, he makes sure it will be completed by someone else. No worrying about it not getting done. Using Makesbridge for our marketing drip campaigns is great because it has exactly the features that we need, without having to accept a product that is too pricey and has a bunch of features we won’t ever use. The integration with Salesforce is amazing and it is so easy to just click on the Makesbridge tab and you’re on your way!