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These Master Terms and Conditions, together with any Orders, and any other materials attached or incorporated by reference, constitute the entire agreement between you and InsideSales.com, Inc., having its current principal place of business at 1712 South East Bay Boulevard, Provo, Utah 84606 ("ISDC"; “us”; “our”), regarding your access to, and use of, any Services provided by ISDC (collectively, the "Agreement"). If you are entering into this Agreement on behalf of an entity, you represent that you have the authority to bind such entity to this Agreement.
You may not access any Services unless, and by accessing the Services you represent and warrant that, you (1) if an individual, are at least 18 years of age, (2) are not in any manner affiliated with a direct competitor of ISDC, (3) will not access the Services to monitor their availability, functionality, or for any other benchmarking or competitive purposes, (4) or any entity that you are affiliated with, have not at any time breached a contract with ISDC, and (5) accept and agree to be bound by the provisions of this Agreement.
"Customer Email Data" means email contacts, email attachments, and the content of email messages provided, submitted, or made available by you to the Services in the course of using the Services;
"Customer Data" means any data, information or material provided, submitted, or made available by you to the Services in the course of using the Services. If you are subscribed to ISDC email Services, Customer Data includes Customer Email Data;
"Effective Date" means the earlier of (1) the date this Agreement is accepted by your clicking the "I Accept" option presented in conjunction with these Terms and Conditions, or (2) the date of the applicable Order;
"Intellectual Property Rights" means rights in and to inventions (whether or not patentable), patent applications, patents, design rights, rights in and to software code and other works of authorship including copyrights, trademarks, service marks, trade names, domain name rights, mask work rights, know-how, trade secret rights, and all other intellectual property rights and forms of protection of a similar nature anywhere in the world;
"ISDC Technology" means all of ISDC's proprietary technology (including software, hardware, products, processes, algorithms, user and programming interfaces, know-how, techniques, designs and other tangible or intangible technical material or information), made available to you or otherwise used by ISDC in providing the Services;
"Online Order Center" means ISDC's online application that allows the Subscription Administrator designated by you to, among other things, add additional Users to the Services;
"Order(s)" means any form evidencing your subscription for the Services that you may submit online or in written form and which is accepted by ISDC, specifying, among other things, (1) the number of subscriptions and other Services contracted for, (2) the applicable Fees and other charges, and (3) other terms and conditions as may be agreed upon between the Parties in writing, each such Order to be incorporated into and to become a part of this Agreement;
"Party" or "Parties" mean(s) either ISDC or you, or both, as appropriate;
"Services" means ISDC's online lead management platform, telecommunications, billing, data analysis, corporate ERP, training, custom development, FAX services, related third-party services, or other services identified on the Order(s) as services to which you will have access during the Subscription Term, accessible via http://www.insidesales.com or another web site or IP address designated by ISDC, and any ancillary service rendered to you by ISDC, to which you are being granted access under this Agreement;
"Subscription Administrator(s)" means those Users designated by you who are authorized to purchase subscriptions to use the Services online via the Online Order Center or by executing written Orders, and to create User accounts and otherwise administer your use of the Services;
“Subscription Start Date” means the later of (i) the date of the last signature on an applicable Order, or (ii) the date provided in the Subscription Start Date field in an applicable Order;
"Subscription Term(s)" means the period(s) during which a specified number of Users are permitted to use the Services as set out in the relevant Order(s) made up of an Initial Term and any Renewal;
"User(s)" means your employees, representatives, consultants, contractors or agents who are authorized to use the Services and have been supplied with individual access credentials by you or by ISDC at your request.
2. Use of Services.
2.1 Provision of the Services. The Services are purchased as subscriptions. During the Subscription Term, we will (a) make the Services available to you pursuant to this Agreement and the applicable Orders, and (b) use commercially reasonable efforts to provide the Services for remote electronic access and use by you and your Users.
2.2 Usage Restrictions. You will not, directly or indirectly, (1) reverse engineer, decompile, disassemble or otherwise attempt to discover the source code or other underlying ISDC Technology; (2) modify, copy, reproduce, display to third parties, translate, or create derivative works based on (i) the Services or (ii) any ISDC Technology; (3) rent, lease, distribute, sell, resell, assign, or otherwise purport to transfer rights to the Services or any ISDC Technology; (4) use the Services or any ISDC Technology for timesharing or service bureau purposes or otherwise for the benefit of any third party; (5) remove any proprietary notices from the Services or any ISDC Technology; (6) publish or disclose to third parties any evaluation of the Services or any ISDC Technology without ISDC's prior consent, unless you have first provided ISDC with notice of your intent to do so; (7) create any link to the Services or frame or mirror any content contained on, or accessible from, the Services, without ISDC's prior written consent; (8) authorize, permit, or otherwise allow more than the specified number of authorized Users on the Order to access the Services; (9) assert, authorize, assist, or encourage any third party to assert, against ISDC or any of its affiliates, customers, vendors, business partners, or licensors, any patent infringement or other intellectual property infringement claim regarding any ISDC Technology you have used; or (10) use ISDC Technology in any manner or for any other purpose other than as expressly permitted by this Agreement. If you permit individuals other than Users to access the Services ("Unpermitted Individuals"), you will be charged User subscription Fees commensurate with the number of Unpermitted Individuals who used the Services.
3. Use of the Services.
3.2 Your Responsibilities. You are solely responsible for your actions and the actions of your Users (and any of your other employees or agents) while using the Services and the contents of any Customer Data and other information or materials that may be stored or transmitted through your use of the Services. You agree: (1) to abide by all local, state, national, and international laws and regulations applicable to your use of the Services, including the laws and regulations of any country, and including without limitation all laws regarding the transmission of promotional communications and the collection of personal data by or through the Services; (2) not to upload or distribute in any way files that contain viruses, corrupted files, or any other software code that may damage the operation of the Services or any other computers or facilities; (3) not to interfere with or disrupt networks or facilities used in providing, or that are connected to, the Services; (4) not to post, promote or transmit through the Services any material that is unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, hateful, or racially, ethnically or otherwise objectionable; (5) not to transmit or post any material that encourages conduct that could constitute a criminal offense or give rise to civil liability; (6) not to interfere with any other customer's use and enjoyment of the Services or any another person or entity's use and enjoyment of services provided by ISDC or any third party; and (7) to comply with all regulations, policies and procedures of networks connected to the Services. You acknowledge that the laws and regulations governing the use of the Services may change from time to time. You acknowledge and agree that ISDC neither endorses the contents of any of its customers' communications, nor assumes any responsibility for the time, place, manner, or contents of any such communications or Customer Data. You further acknowledge and agree that ISDC has the right, but not the obligation, to implement mechanisms to screen, monitor, modify, and remove any Customer Data or other content posted or stored on the Services or transmitted through the Services, at any time, which violates this Agreement, without notice.
3.3 Customer Support. ISDC does not provide support for integrations between the Service and third party applications unless otherwise expressly agreed between the Parties in writing. If found that you have utilized ISDC Support Services in matters relating to a non-supported third party integration or an unintended or improper use of the Services, you agree to reimburse ISDC for all costs incurred by ISDC in the providing of such Services and to pay ISDC professional services Fees, billable at the then-current hourly rate.
3.4 Use and Data Limitations. ISDC reserves the right to establish, and to update and otherwise modify, limitations upon the use of the Services from time to time upon written notice to you. You will be responsible for maintaining an archive or back-up copy of all Customer Data and ISDC will have no liability for any loss of Customer Data.
4. Fees and Payment.
4.1 Subscription Fees. You will pay all Fees and other charges described and otherwise referenced in this
Agreement ("Fees"), annually in advance upon receipt of invoice. Thereafter, all subscription Fees are billed or invoiced in advance at the commencement of each Renewal Term. In the event you are unable to pay all Fees annually in advance, you will be charged a 3% billing processing fee. You are responsible for paying for all User subscriptions ordered for the entire Subscription Term, whether or not such User subscriptions are actively used. The quantity of User subscriptions cannot be decreased during the Subscription Term. ISDC reserves the right to modify its Fees and to introduce new Fees at any time, upon at least 30 days prior notice to you.
4.2 Adding/Transferring Users and Services. A Subscription Administrator may add subscriptions for additional Users by executing an additional written Order or using the Online Order Center. Added subscriptions will be subject to the following: (1) added subscriptions will be coterminous with the then existing Subscription Term; (2) the subscription Fee for the added subscriptions will be the subscription Fee in the applicable Order; and (3) subscriptions added will be charged pro-rata for the days remaining in the Subscription Term in which they are added.
4.3 Billing and Payment. You agree to provide and maintain complete and accurate billing and contact information in the Services. You must provide ISDC approved purchase order information, a valid and current credit card, or bank account information ("Payment Source(s)") as a condition to signing up for and continuation of the Services. You agree to and authorize ISDC to invoice or collect payment for all outstanding Fees, on the due date of Fees, from the Payment Sources provided by you. You further agree to consistently maintain a Payment Source or credit balance available to ISDC for payment of Fees.
4.4 Billing Errors. You must contact ISDC in writing no later than 60 days after the date of the applicable invoice to report a billing error. If an error notice is not received within 60 days of the date of the invoice, you waive any right to an adjustment or credit and agree to pay the amount billed.
4.5 Refund Policy. All transactions between you and ISDC are final. ISDC does not issue refunds for transactions or Services that have been paid for by you, except as otherwise provided.
4.6 Taxes. All Fees are exclusive of applicable state, federal, national, withholding and VAT taxes, and applicable customs duties or tariffs (collectively "Taxes"). You will be responsible for the payment of all Taxes applicable to the Services provided under this Agreement, except for taxes based on ISDC's income, property and employees.
5. Term and Termination.
5.1 Term. These InsideSales.com Master Terms and Conditions commence on the Effective Date and continue until all User subscriptions granted in accordance with this Agreement have expired or been terminated. User subscriptions commence on the Subscription Start Date and continue for the Subscription Term specified therein.
5.2 Termination or Suspension for Cause. Any breach of your obligations under this Agreement will be deemed a material breach of this Agreement. ISDC, in its sole discretion, may terminate, suspend, or restrict your password, account or use of the Services if you breach or fail to comply with any of your covenants, representations, or warranties in this Agreement. Where the breach is for non-payment, you shall have ten (10) days following receipt of written notice by ISDC to cure the breach for past due amounts owing before ISDC may terminate the Agreement. You will continue to be charged for User subscriptions during any period of suspension or while your account is otherwise limited or restricted. Upon termination of this Agreement for cause, if you have not paid all Fees for the then-current Subscription Term, you agree to pay the sum of any unbilled Fees from the then-current Subscription Term, in addition to any unpaid balances at the time of termination of this Agreement. ISDC reserves the right to impose a reconnection Fee in the event that your account is suspended.
5.3 Customer Data. ISDC will retain Customer Data for a period of 30 days after expiration or termination of this Agreement. You agree and acknowledge that ISDC has no obligation to retain the Customer Data for longer than 30 days after termination or expiration of this Agreement.
5.4 Effect of Termination. Section 2.2 (Usage Restrictions),Section 4 (Fees and Payment), Section 5.4 (Effect of Termination), Section 6 (Proprietary Rights), Section 7 (Confidentiality, Privacy, and Publicity), Section 8.2 (Warranty Disclaimer), Section 9 (Indemnification), Section 10 (Limitation of Liability), and Section 11 (General) will survive any termination or expiration of this Agreement. In no event will any termination or expiration of this Agreement relieve you of any obligations or liability accrued prior to termination including, without limitation, the obligation to pay any Fees payable to ISDC.
6. Proprietary Rights.
6.1 Intellectual Property Ownership. ISDC (and its licensors, where applicable) will exclusively own all right, title and interest, including all related Intellectual Property Rights, in and to the Services, the ISDC Technology, and any modifications thereto or derivative works thereof. Further, ISDC will exclusively own any suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by you or any third party relating to the Services or ISDC Technology (the "Feedback"). You hereby assign, and agree to assign, any and all right, title, and interest, including all related Intellectual Property Rights, in and to the Feedback and any modifications to, or derivative works of, the Services and the ISDC Technology. This Agreement is not a sale and does not convey to you any rights of ownership in or related to the Services, the ISDC Technology or the Intellectual Property Rights owned by ISDC or its licensors, where applicable. The InsideSales.com name, the InsideSales.com logo, and the product names associated with the Services are trademarks of ISDC or third parties, and no right or license is granted to use them. Other trademarks, logos, and trade names that may appear on the Services are the property of their respective owners. ISDC reserves to itself all rights in and to the Services and ISDC Technology not expressly granted to you in accordance with this Agreement.
6.2 Customer Data and Account Information.
(1) Customer Data. You will retain all ownership of Customer Data that you submit to the Services in the course of this Agreement. You, not ISDC, have sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership and right to use all Customer Data. You will ensure that you and ISDC have the right to use Customer Data as contemplated by this Agreement, and you hereby grant, and agree to grant, ISDC the right to use all Customer Data for the purposes set forth in this Agreement. ISDC will take commercially reasonable measures to protect Customer Data on the Services. However, ISDC is not responsible or liable for the deletion, correction, destruction, damage, loss or failure to store any of Customer Data. Except as permitted in this Agreement, ISDC will not willfully (1) edit or delete Customer Data unless (a) authorized by you, (b) ISDC is required to do so by law, or (c) in the good faith belief that such action is necessary to: (i) conform with applicable laws or comply with legal process served on ISDC, (ii) protect and defend the rights or property of ISDC, or (iii) enforce this Agreement; or (2) disclose Customer Data unless (a) authorized by you, (b) ISDC is required to do so by law, or (c) in the good faith belief that such action is necessary to conform with applicable laws or comply with legal process served on ISDC. You grant to ISDC an irrevocable, non-exclusive, royalty-free, fully paid up, perpetual, worldwide license, with the right to sublicense, use, reproduce, publish, distribute, perform, anonymize, and display Customer Data and User statistical information such as usage, traffic patterns, or User activities; provided that such Customer Data will be (a) de-identified such that no person or entity (including but not limited to Customer) can be identified, and (b) combined with the data of other customers or additional data sources ("Anonymized Data"). ISDC may access Customer Data to service or respond to technical issues with the Services.
(2) Customer Email Data. If you are subscribed to ISDC email Services, you grant to ISDC an irrevocable, non-exclusive, royalty-free, fully paid up, perpetual, worldwide license, with the right to sublicense, use, reproduce, publish, distribute, perform, and display Customer Email Data, including personally identifiable information, for the limited purpose of offering Services, developing new services, and operating the Services and related services.
7. Confidentiality, Privacy and Publicity.
7.1 Confidentiality. "Confidential Information" means any information that relates to the actual or anticipated business, research, or development of ISDC and any proprietary information, trade secrets, and know how of ISDC that is disclosed to you by ISDC, directly or indirectly, in writing, orally, or by inspection or observation of tangible items. Confidential Information includes, but is not limited to, research, product plans, products, services, customer lists, development plans, inventions, processes, formulas, technology, designs, drawings, marketing, finances, and other business information, along with information received from third parties for which ISDC has confidentiality obligations. As between you and ISDC, Confidential Information is the sole property of ISDC. Confidential Information does not include any information that: (1) was publicly known and made generally available in the public domain prior to the time ISDC disclosed the information to you, (2) became publicly known and made generally available, after disclosure to you by ISDC, through no wrongful action or inaction of you or others who were under confidentiality obligations, or (3) was in your possession, without confidentiality restrictions, at the time of disclosure by ISDC, as shown by your files and records. You will not disclose any Confidential Information to any third party or use the Confidential Information for any purpose other than use and receipt of the Services in accordance with this Agreement. You will take all reasonable precautions to prevent any unauthorized disclosure of all Confidential Information.
(2) Passwords. ISDC will issue to you, or shall authorize a Subscription Administrator to issue, a password for each User authorized to use your account for whom you have paid the applicable Fees. You and your Users must maintain the confidentiality of all passwords and ensure that each password is used only by the unique authorized User to whom such password is assigned. You are entirely responsible for any and all activities that occur under your account. You agree to immediately notify ISDC of any unauthorized use of your account (including any unauthorized use of any password of any User accessing the Services by means of your account) or any other breach of security known to you. ISDC will have no liability for any loss or damage arising from your failure to comply with these requirements.
(3) Security. ISDC will maintain the ISDC Technology used to provide the Services at third party colocation, hosting, and telecommunication facilities, where they are subject to commercially reasonable security precautions to prevent unauthorized access to the Services. ISDC cannot and does not guarantee the privacy, security, or integrity of any Customer Data or of any other data transmitted by or through the Services.
7.3 Publicity. ISDC may use your name and logo as part of a list of customers and may refer to you as a user of its Services in its advertising and marketing activities. The Parties agree that any press release or other public comments issued by either Party relating to this Agreement (including, without limitation, any dispute under this Agreement), or your subscription to or use of the Services, will be prepared jointly between ISDC and you and will be issued only upon mutual agreement of the Parties.
8. Warranties and Disclaimers.
8.1. Mutual Warranties. Each Party represents and warrants that (1) it has the legal right, power and authority to enter into this Agreement and to perform all of its obligations under this Agreement, and (2) its entrance into this Agreement does not violate any agreement between such Party and any third party.
8.2 Warranty Disclaimer. ISDC AND ITS LICENSORS MAKE NO REPRESENTATION, WARRANTY, OR GUARANTEE AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, TRUTH, AVAILABILITY, ACCURACY OR COMPLETENESS OF THE SERVICES. ISDC AND ITS LICENSORS DO NOT REPRESENT OR WARRANT THAT (1) THE USE OF THE SERVICES WILL BE, TIMELY, UNINTERRUPTED, OR ERROR-FREE OR OPERATE IN COMBINATION WITH ANY OTHER HARDWARE, SOFTWARE, SYSTEMS OR DATA, (2) THE SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (3) ANY STORED CUSTOMER DATA WILL BE SECURE, COMPLETE, TIMELY, ACCURATE OR RELIABLE, (4) THE QUALITY OF THE SERVICES OR ANY OTHER INFORMATION, ITEMS, OR MATERIALS OBTAINED BY YOU THROUGH THE SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (5) ERRORS OR DEFECTS WILL BE CORRECTED, OR (6) THE SERVICES OR THE EQUIPMENT OR FACILITIES USED TO MAKE THE SERVICES AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE SERVICES ARE PROVIDED TO YOU STRICTLY ON AN "AS IS" BASIS. ALL CONDITIONS, REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS, ARE HEREBY DISCLAIMED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW BY ISDC AND ITS LICENSORS. NO ADVICE, INFORMATION OR ACTION FROM ISDC OR ANY OTHER SOURCE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS AGREEMENT.
You, including any of your parent organizations, subsidiaries, and other affiliates, will indemnify and hold harmless (and, if requested by ISDC, defend) ISDC, its parent organizations, subsidiaries, other corporate affiliates, and licensors, and their respective officers, directors, employees, attorneys and agents, from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys' fees and costs) arising out of or in connection with: (1) your use of the Services; (2) any claim alleging that transmission, storage, or other use of Customer Data infringes the rights of, or has caused harm to, a third party; or (3) a claim alleging or based upon any facts that, if true, would constitute a violation by you of any of your covenants, representations, or warranties in this Agreement. If ISDC requests that you defend ISDC, ISDC will (1) give you sole control of the defense and settlement of the claim (provided that you may not settle or defend any claim unless you unconditionally release ISDC of all liability and such settlement does not affect ISDC's business, the Services, or any of its other products or services); and (2) provide reasonable information and assistance in connection with the defense and settlement of the claim.
10. Limitations of Liability.
10.1 Limitation of Liability. IN NO EVENT WILL ISDC'S TOTAL LIABILITY OF ALL KINDS ARISING OUT OF OR RELATING TO THIS AGREEMENT (REGARDLESS OF THE FORUM AND REGARDLESS OF WHETHER ANY ACTION OR CLAIM IS BASED UPON CONTRACT, TORT, STRICT LIABILITY, BREACH OF WARRANTY OR OTHERWISE) EXCEED THE TOTAL SUBSCRIPTION FEES PAID TO ISDC BY YOU FOR THE THREE-MONTH PERIOD IN WHICH THE CAUSE OF ACTION OCCURRED.
10.2 Disclaimer of Consequential and other Indirect Damages. IN NO EVENT WILL ISDC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATING TO THIS AGREEMENT, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE, OR LOSS OF CUSTOMER DATA OR OTHER INTANGIBLE PROPERTY, EVEN IF ISDC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
11.1 Notices. All notices required under this Agreement will be in writing and sent to the addresses specified in this Agreement and will be sent by Certified Mail, Return Receipt Requested, or by express courier service, having trackable service, and with signature required by the receiving Party. Notwithstanding the foregoing, you acknowledge and agree that ISDC may provide you with notices, including but not limited to those regarding changes to this Agreement, by email, regular mail, or postings on the Services. Any such notices will be deemed given the day they are displayed on the Services.
11.2 Entire Agreement. This Agreement, including all corresponding Orders and exhibits where applicable, contain the entire agreement of the Parties and supersedes any and all prior and contemporaneous agreements with respect to the subject matter hereof, whether orally or in writing. This Agreement supersedes any terms printed on your purchase order or other communications. In the event of any conflict between these Master Terms and Conditions and the terms of the Order, the terms of the Order will govern, but solely to the extent of the conflict.
11.3 Assignment. This Agreement will be binding on and shall inure to the benefit of the Parties hereto and their respective successors and permitted assigns. You may not assign or otherwise transfer this Agreement, whether voluntarily or by operation of law, without ISDC's prior written consent. Any attempted assignment without ISDC's written consent shall be null and void. ISDC may assign this Agreement to any parent, subsidiary or affiliate and to any successor to its business, whether by merger, sale of assets, or otherwise.
11.4 Relationship of the Parties. The Parties expressly agree that they are independent contractors and do not intend for this Agreement to be interpreted as an employment agency, joint venture, or partnership relationship.
11.5 Injunctive Relief. Actual or threatened breach of Section 2 (Use of Services), Section 3 (Use of Services), Section 6 (Proprietary Rights), or Section 7 (Confidentiality, Privacy, and Publicity) may cause immediate, irreparable harm that would be difficult to calculate and could not be remedied by payment of damages alone. Accordingly, ISDC will be entitled to seek preliminary and permanent injunctive relief and other equitable relief for any such breach.
11.6 Governing Law & Venue. This Agreement and any disputes arising hereunder shall be governed in all respects, including validity, interpretation and effect, by the laws of the State of Utah, without regard to its conflict of laws principles. Any dispute under this Agreement shall be brought exclusively in the state and federal courts within the State of Utah. Each Party specifically waives any right to trial by jury in any court in connection with any action or litigation. Any cause of action arising out of or related to this Agreement must be brought within one (1) year after the cause of action arose; otherwise, such cause of action will be permanently barred.
11.7 No Third-Party Beneficiaries. This Agreement is made for the benefit of ISDC and you, and not for the benefit of any third parties. No other person or entity will be a third-party beneficiary to this Agreement.
11.8 Export Controls. Each Party will comply with the export laws and regulations of the United States and other applicable jurisdictions in providing and using the Services. Without limiting the foregoing, (1) each Party represents that it is not named on any U.S. government list of persons or entities prohibited from receiving exports, and (2) you shall not permit any Users to access or use any Services in violation of any U.S. export embargo, prohibition, or restriction.
11.10 No Waiver. No failure to exercise or enforce any right or provision of this Agreement, nor any waiver of any default or breach of this Agreement by either Party will be deemed to imply or constitute a waiver of any other default or breach of this Agreement by either Party, whether of a similar nature or otherwise.
11.11 Severability. In the event that one or more of the provisions of this Agreement is invalid or otherwise unenforceable, the provision will be modified by the court and interpreted so as best to accomplish the objectives of the original provision to the fullest extent permitted by law, and the enforceability of remaining provisions will be unimpaired.
11.12 Modification to Terms. ISDC reserves the right to modify the terms and conditions of this Agreement or its policies relating to the Services at any time, effective only upon ISDC posting an updated version of this Agreement on the Services. Continued use of the Services after any such changes shall constitute your consent to such changes.
11.14 Force Majeure. Neither Party will be in default of any obligation under this Agreement (other than payment obligations) to the extent that its failure to perform is caused solely by conditions beyond that Party's reasonable control, such as acts of God, civil commotion, war, strikes, labor disputes, third party Internet service interruptions or slowdowns, vandalism or "hacker" attacks, acts of terrorism or governmental demands or requirements that prevent or prohibit ISDC from providing Services.