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QuickBooks Desktop and Online Integration with Salesforce by InterWeave

The SmartIntegration Platform for Financial Application Integration

Starting at $999   USD/company/year

Discounts available for nonprofits

Business Need
Accounting

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Reputation

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4.49
Lifetime average
Showing 10 of 47 Reviews
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Supportive and Responsive Team

We’ve been using Interweave for almost 2 years and have been with very happy with them. We met with them extensively for planning our QB-Desktop <--> Salesforce integration as we had several external systems being integrated into Salesforce simultaneously which needed consideration. They provided advice though out the planning process, did the integration into Salesforce, and have been supporting our increasing Salesforce functionality with consistent updates/upgrades to the integration interface. Between meeting our complex demands and always being available, I can highly recommend their services!

Great Product and Excellent Service

All my interactions with the Interweave team has been great! The team is very responsive to communications and thoroughly works through the integration process step by step making sure nothing is missed. Having an integration partner that is as committed as Interweave has increased our confidence with integrating Salesforce with Quickbooks Desktop and our SQL database. I strongly recommend Interweave. They knowledge of Quickbooks and their product makes them the best choice as a integration partner.

Overall poor service

After spending over 12 months trying to connect our Quickbooks to Salesforce we finally had to make the decision to cancel our contract with Interweave as it was clear they were never going to succeed with the integration. Note that when we signed up with them they said it would take between 2 weeks to a month so we were extremely patient. What make the story even more sad is that they now refuse to refund the money we have paid.

Bruce Magown
12/11/2023

Steve, Thank you for your comments. We support the AppExchange Forum; it lets customers express their thoughts about the Solution and Services they have engaged with and provides the Vendors the ability to respond. Let’s bring the pertinent facts forward. First, this was a Salesforce application you purchased without documentation. Second, we were not provided access to Salesforce at all. The combination of these two; no documentation or access is lethal. The application that you were using cannot be directly connected to any financial application due to incompatible support of multi-currency transactions. Third, without access or documentation, standard requirements cannot be validated. It leads to a never-ending requirements project and the customer absent for months at a time. Every single test case provided by you was tested and you confirmed correctness in writing. Regarding our last scheduled meeting, due to Salesforce’s implementation of Salesforce Edge, we had customers having issues that we needed to attend and reschedule with you. We expressed that the last process flow was completed and ready to test - and currently is. Like any engagement, customers and vendors will disagree at times. What makes this story even more sad, is prior to your comments, is that we processed your refund within contractual obligations.

These Guys Know Their Stuff

I am using Interweave to connect to Quickbooks. The team really knows Salesforce and Quickbooks inside and out.

Interweave Delivers What You Want

Working with Interweave on our Salesforce and Quickbooks integration was a smooth and successful experience. They were responsive and always willing to work with us to achieve our goals for the integration. Highly recommend if needing a partner for this type of project

Interweave Makes it Happen. Period.

Often times in integrating systems you'll find a lot of sweet talk upfront with endless compromises in reality. Interweave's team is not afraid to tell you exactly how it is, get right into the facts, and does what it takes to make your integration a success. Their team is extremely knowledgeable in the products they represent and a trusted partner in ensuring your integration is a success. After implementation they are highly responsive to system changes and new challenges and quick to adapt. I highly recommend the Interweave products and process for your integration needs.

Recommend for Quickbooks Integration

We used to use another integration solution which went out of business. We researched multiple solutions and decided on Interweave. Interweave platform has all the capabilities that serve our exact Accounting needs. Their technical team has understanding of Quickbooks, Salesforce and Accounting principles which makes the implementation go very smoothly. We are now able to sync Invoices/Payment/Open&Overdue Balance in SF records, create reports, dashboards and tasks. Highly recommend it.

Integration and Interoperability

We were introduced to InterWeave last year to assist with integration between our Salesforce Instance and QuickBooks to support the interoperability between our new Payroll System based on the Force.com Platform. Over the past year, we have come to appreciate the depth of InterWeave’s understanding of the Force Platform, Salesforce Lightning, QuickBooks and additionally; how Payroll Systems can strategically be integrated together. It’s the combined knowledge of how these entities work together, but more importantly, how they complement working together when business processes and workflows are correctly established in Salesforce. We're very pleased with the work that InterWeave has put forth and would highly recommend them.

Simply Put - The Best of the Best

I cannot say enough good things about the Interweave team. It is not easy to find a group of people who come not only with refined knowledge, but also a worth ethic and (for lack of a better word) "hustle' that makes it a pleasure doing business with them. When Bruce and Dmytro say that they are going to do something, it's done, AND it's explained a way that make it understandable to the rest of us. I so appreciate their intuitiveness when it comes to our needs and cannot wait to continue working with them. Interweave is easily one of the best companies I've had the pleasure of working with and would happily speak to anyone considering hiring them regarding my experience. Thank you, guys! Carson DeVore Southwest Door & Window

Nicholas Hurst

Fast Responses

Great customer service and fast responses.