DemandTools, part of Validity Engage: data quality and deduplication

Great Product Terrible Management

Gave 2 starts because the product works well, how ever sales does not respond amd upper management has decided to price out the smaller orgs. Purchased this a year ago for a very reasonable rate. Now I cannot renew for less than $15,000. Don't let the 11/per user fool you. Don't bother trying the product unless you are ready for the giant price tag.

I got ghosted by Sales Team

I emailed the sales team and received no response for 10 days. Only after contacting Support did Sales follow up. The impression I was left with was that my inquiry was deprioritized based on an assumption that I wouldn’t purchase due to pricing. Regardless of budget, being ignored is not a good customer experience. I also requested a demo with my work email, but the notification went to a personal email from three years ago. The combination of outdated data matching and poor sales follow-up resulted in a bad experience.

not clear pricing model, way more expensive that displayed online

They try to trick you quickly in a onboarding call, which is fine. But the pricing on the website is complete BS, don't trust it at all.

Best Friend!

I am still on my learning journey but it is really a powerful tool!

Couldn't do my job without it

I have been a DemandTools user from way back and I couldn't imagine not having it in my admin toolbelt. I use it every. single. day. for one reason or another - doing mass data changes, reassigning ownership, auto-conversion of leads, this suite of tools does it all and I feel like Batman when I have it at my disposal. We also run daily scheduled jobs using DemandTools which keeps our data clean and manageable and it's nice to know that it's running in the background, saving us lots of time in having to clean our data manually. It feels like Christmas every year when we renew our licenses because I know that I'll have this great package of data tools for another year. Keep up the great work!

DemandTools is a Game-Changer!

DemandTools has become an essential part of our Salesforce data management strategy. Its powerful features and intuitive interface have streamlined processes that used to take hours, sometimes days, to complete. The ability to deduplicate records, standardize data, and ensure consistency across all fields has significantly improved the accuracy of our data, which directly impacts our ability to serve clients effectively. What sets DemandTools apart is its flexibility. Whether you're managing Contacts, Accounts, or any other Salesforce object, DemandTools offers unparalleled customization and automation options that make even the most complex data tasks simple. The bulk updating and merging capabilities have been lifesavers, allowing our team to tackle data projects with confidence. Another standout feature is the ability to create scheduled jobs, which allows us to run critical data operations during off-hours without manual intervention. This has dramatically improved efficiency and has reduced the risk of errors that often come with manual data entry. In terms of user experience, DemandTools is incredibly easy to use, even for team members who aren't deeply technical. The step-by-step guidance through each process ensures that everyone can contribute to maintaining clean, accurate data. DemandTools isn’t just a tool—it’s a game-changer. Our Salesforce environment has never been more organized, efficient, or reliable. If you’re serious about maintaining the health of your CRM data, DemandTools is the solution you need.

Must Have Tool

I've been using DemandTools for a couple of years now and couldn't imagine being an admin without out. It makes repetative imports easy, and really enhances your ability to dedupe and clean your data. Well worth the investment.

Amazing tool

Amazing tool that saves you lots of time, it has saved hours on end. Would highly recommend

Incredibly Powerful Tool

The amount of data analysis and data cleanup that can be done with this tool is immeasurable. Working in an org where there are hundreds of thousands of records per object, utilizing reports to export and do some of the analysis was impossible. This tool highly reduces the amount of manual cleanup that is needed and is organized in a way that pinpoints the troublesome processes that end up being blockers to utilizing some of the features the tool provides. The training modules, certification options and 1x1 customer service has been an added bonus!

Demand Tools is for data manipulation and data deduping

My day to day job is being easy because of the Demand Tools. Thank you!