Certinia Financial Management Cloud

RUN FAR AWAY FROM THIS APP

Post installation support is nonexistent!! All you can do is email Support agents who are not knowledgeable about the app and its functions. It takes forever to get anything resolved. Emailing your Account Rep is useless as all they can help with is provisioning new licenses. Emailing Customer Success is also useless as the only response they provide is to submit a support case or post to Certinia user forums and hope someone other than Certinia and help you with your issue. Honestly, I would give ZERO stars if it was an option!!

A reliable, thoughtful & well supported Financial Management Platform

Certina has been a huge part in getting our financial processes to a streamlined & well oiled machine. Despite the continous growth of out company we have only added 2 full time positions on our Finance & Accounting team over the last 8 years and it is due to the easily achievable automation that Certinia supports. Their financial management tools are intuitive and easy to use but also robust enough to handle any amount of detail that you are looking to capture. Their community holds a wealth of information and, on the off chance that you are facing a unique problem that hasn't already been answered, their support team is very responsive and extremely helpful. Particularly if you are already on Salesforce, this is a no-brainer.

Love it!

It's easy to use and makes using FinancialForce much easier and seamless. Definitely recommend!

Automation Heaven

FinancialForce, specifically Billing Central, has allowed us to automate the important. We have our annual, monthly, quarterly, and one off billing all automatically generate in the appropriate cadence. We also use it for recurring variable products as well. We have not only dramatically decreased the amount of time it takes for us to invoice, but the accuracy of our invoices has greatly improved, and the automation component has ensured we don't miss sending any invoices or invoice reminders. I highly recommend this solution. It does take some time to get setup and up and running if you have a lot of 'exceptions' in your business and need a custom solution, but once you are off and running with it, you absolutely will not regret it!

Financial Force

Love the built in audit-trails functionality, and easy as native to salesforce.

A robust platform to meet your accounting needs

Financialforce Accounting is a robust platform designed to process your accounting transactions in a responsible manner resulting in reporting that a company can rely upon. Its managed code base is designed to assure compliance with internal controls rather than subvert them as with some other well-known systems. It also has robust audit capabilities for processes and data so that you really can "trust and verify" your financial statements. The core of the platform can be complemented by specialized additions to meet the needs of a wide variety of businesses in varied industries. Real-time and near real-time dashboards provide management with current KPIs in addition to all the normal financial reporting necessary for your industry or regulatory requirements. There are also powerful intercompany and multinational capabilities when you need them. Flexible automation allows your business to process high volumes of repetitive transactions with minimum direct attention so that your accounting professionals are able to spend more of their time adding value to management's decision making process. As a CPA and CGMA of many years, I think it would be hard to find a more capable financial platform.

ERP system

Our company implemented FinancialForce Accounting ERP system about 4 years ago. One of our major reason to choose FFA was because of our CRM SalesForce system, and we are happy with our decision. I would recommend FFA to other company if you are looking for an ERP system and not just an Accounting system. FFA is a very flexible system or an engine to support companies that are growing, unique and complex. The key factor to remember is all ERP systems require continue improvement, upgrades, and add-on. FFA development team is unique in a way that they truly listens to their customer's need and focus on improving functions accordingly. FFA is not a perfect system, but they believe in customer's need, working collaborative with their customers, and create a flexible system to support their customer's need.

Good Accounting tool and evolving rapidly

We replaced our legacy Accounting system with FFA as it integrates well with our Salesforce CRM and also with FinancialForce PSA. It was an out of the box implementation and works well for our finance and accounting team. AR, AP, Cash Reconciliation, Finance Reporting is mostly automated. With this, our Lead to Cash process is now entirely on Force.com platform with more than 95% automation.

You can add it to your Salesforce org, but you can never get it back out!

The product itself is okay. It requires a lot of upfront development and not refreshing your free sandbox (EVER) if you don't want to lose your development (or buy an additional sandbox). Customer service is lacking when you have issues or want to upgrade (upgrades are a whole other issue), but we finally gave up on FFA and now it is stuck in our org and FF will not return calls or emails for assistance.

Legendary Footprint

Warning to all potential customers having onsite apex developers. This application will install approx. 209 objects, 79 tabs, 351 Visualforce pages, 160 apex triggers and 3126 apex classes into your org. This, and other FinancialForce applications, will bring your custom development efforts to a painfully slow and unproductive pace because of the sheer number of classes Salesforce has to process. For example, Dev Console will have to load 1000s of classes making you wait 2 minutes or even time out. Test class execution will take minutes to run instead of seconds. It is a frustrating mess for apex developers and makes developing custom solutions harder.