PROS Smart CPQ - Configure Price Quote

Current User

We are using the pricing and quoting part of Cameleon CPQ and that works fairly well integrated with Salesforce.com. We are not using the C part so can't comment on that. Now that Cameleon is part of PROS family, hoping for even better solutions.

Evaluation

We are currently evaluating CPQ apps to implement in our Org. So far this has been one of the strongest candidates.

Cameleon Implementation

We chose Cameleon over the summer and began implementing it soon after. The Cameleon services team has been very helpful, is staying on schedule, brings significant expertise to the table and overall has just been great to work with. We will launch Cameleon in January for 3 of our product platforms. We will be using Cameleon to generate quotes, create renewals, manage new and renewal sales and more. The product has completely lived up to expectations.

Easy

Easy to use tool. I used this for my inhouse demo and was blown away by the ease of use. Can only imagine how this works infront of real live customers ;)

Download confusing

Tried to download, redirected to Cameleon site... Did not see where to download only demo videos. If their web is this difficult, not interested in product..

Cameleon value

We use Cameleon to track opportunities, generate global booking and revenue forecasts, configure complex automated systems, and generate quotes. It has significantly reduced the time it takes our sales teams to generates prices and quotes while allowing us to enforce consistency in pricing models globally. It is also an invaluable tool to analyze margins so we can make quick decisions on our walk away price when we are fighting low priced competition. It is a somewhat complex piece of software that does not always work as expected. However, our experience with the support team has been positive overall. It takes a trained person working with the pricing models over a long period of time to get proficient at creating and modifying pricing models. Our models are somewhat complex because they include project design, software, hardware, installation, project management, and services but Cameleon is able to handle the complexity. Very few other packages were able to do what we needed.

Unresponsive

It's interesting to me how you can ask to give a company your business and have them ignore you. I contacted this partner in person at Dreamforce, via telephone, via email, and again in person at the NYC Cloudforce event asking for a demo of their product for my business users. I was promised a prompt response to schedule but they have not contacted me to date. A company this unresponsive during the sales cycle would surely fail to measure up during implementation and support following go live.

Increase Sales productivity

Over the past 4 years, our orders volume has increased by 65% but we’ve kept the same number of employees in the order administration department. Without Cameleon we would never have been able to handle such a large volume of orders.

CPQ for Insurance

Offering the product that corresponds most to our clients’ expectations, simplifying how our sales teams work by letting them focus on customer relationships, and optimizing the internet sales channel were key points to our strategy. Today it is compulsory to include the web channel in ones sales strategy, so MNT wanted to provide an innovative and scalable online quotation solution to its customers and prospects. Cameleon has demonstrated its abilities in the insurance market.

Streamline the quote process

With Cameleon we’ve had an immediate reduction in the time needed to create a quote. For example, a prospect comes to an agency to request a quote. Now, we are able to create this offer immediately with Cameleon, with the ability to change the options based on the customer’s needs, immediately recalculate the price and provide a document to help the client with their choice.