TargetRecruit: Staffing | Recruiting | Applicant Tracking Solution

Great Solution and Company

I've been working with them for quite some time and I would've shared more than 5 stats if it was possible. A superb product and much more important - A great team.

Great Use of Salesforce, TR is Continuing to Invest in Product

TargetRecruit is based on Salesforce, and customers like us are thus able to take advantage of one of the world's best cloud-based CRM platforms as its foundation to manage its business. TargetRecruit's integration with DocuSign offered a tremendous lift in efficiency for our business - we now have not only more real-time visibility into our booked business, but also have been able to fully convert from paper to digital for our our client and candidate paperwork, and link eDocuments to salesforce records. Seeing TargetRecruit invest in emerging technology like AI - through their version of CoPilot - also makes me feel confident that TargetRecruit is committed to evolving their product as technology evolves with it.

A Powerful Tool For Recruiting w/ Very Responsive Customer Service

My entire team appreciates the features of this ATS. It is user friendly, customizable, and other applications integrate well with it. The TR team supporting us has been really responsive to addressing bugs or customizable work and they have stayed on top of our needs and concerns. My team of users has tripled in size from when we first went live and everyone has provided feedback on how much they like this application. The TR team has been a wonderful partner.

"A balanced and easy to use Applicant Tracking System built on Salesforce Platform."

Target Recruit - ATS application is user friendly and is highly configurable! Support teams are really great and understand what we are trying to accomplish. Cloud based so accessible anywhere, a powerful recruitment tool which is customizable by users directly. Impressed with Target Recruit's continuous product enhancements and feature releases. Recent improvement in terms of communicating problems, results, and solutions is great. We have been a customer for more than 4 years and will continue - you can grow with Target Recruit as your team grows without it becoming a huge business expense!

Specialized ATS native with Salesforce

Target Recruit is a robust ATS, fully customized to the recruitment business, and native with Salesforce. It helped us to scale up and manage our growth by automating our ky business processes, and gain efficiency in very low added value tasks. Their project management team is very supportive in finding with us the best technical solutions to our needs. Their product package can create some technical constraints, but the value it brings is worth it! I would definitely recommend it.

A reliable car that can get from point A - B

Target Recruit is a tool that will get you from A - B like a reliable car. However, even that same car has its parts that break every now and then; this is the best way I can describe it. The TR team is extremely supportive and always find a way to fix my issues, but I am rarely provided with an explanation as to how the issue occurred to begin with. The short time I have spent working with TR, I only wished that they had more access to the salesforce platform and was able to fully assist my company in its needs without constant nuisances. Would I still recommend? Absolutely! The price is right and the support is one email or phone call away.

Supportive and Informative

We have been working with TargetRecruit for multiple years through multiple system upgrades and iterations of integrations. They have been very supportive in helping us to meet our goals while keeping the integrity of our already established processes, as we continue to upgrade and improve.

Solid ATS on a fantastic platform with a highly committed team

In 2020, we decided to switch to TargetRecruit and Salesforce – and I would do so again. (a) Salesforce is a fantastic platform: highly configurable for admin users, allowing multiple UIs on one database, enabling automation and flows to reduce manual work, extensive reporting, data uploading and exporting, and thousand additional apps to expand the functional scope (b) TR is a solid ATS with a highly committed team 1. TR has a highly competent team who managed the data migration form our previous system to TR: Outstanding!! 2. TR is committed to also serving small and midsized clients with individual configurations: Outstanding! The (so called) market leaders tried to sell standard configurations to our (midsized) company – which did not match our needs. 3. TR has built all required ATS functionality into Salesforce: Accounts, contacts, sales opportunities/leads, jobs/job requests, candidate search, hotbooks/pipelines, job applicants, interviews, placements, reports, etc. Highly configurable, very good! 4. TR is offering an integrated solution from front to back-office – which only very few systems offer. The configuration of the back-office functionality required custom development; the team achieved the objectives but the system is less flexible than the Salesforce platform. Good. 5. TR is using Idibu to parse CVs and broadcast jobs on job portals. One has to understand the limitations of Idibu and this integration. It caused a lot more difficulties than expected. I understand the Idibu integration is due to be updated in an upcoming release which should address these constraints. Overall, I do recommend TargetRecruit. We are committed to grow together with TR and Salesforce.

Strong Partner for Rapid Growth

We are coming up on our 3-year anniversary partnering with TargetRecruit. When we were evaluating new ATS options for our business, scalability, business intelligence, and enterprise software integrations were top of mind. There are several options out on the market today that delivery in those areas, but TargetRecruit offered a unique partnership-first approach that we couldn't pass up. TargetRecruit has delivered time and time again as our business has changed and grown through one of the most challenging and rewarding job market landscapes we've seen in over a decade. TargetRecruit's implementation team was top notch, their sales team listened to our needs and did not overpromise, and we intend to continue our partnership with TargetRecruit as we enter the next chapter in our company's growth!

DO NOT PURCHASE

Rarely (Never) do I write negative reviews. But I'm compelled by the 5+ year track record of bad to worse customer service and an application that is put together by duct tape and bubblegum. We are moving off the salesforce platform all together to get a real ATS that we don't have to deal with Target Recruit. I can talk about the shoddy workflows, stored procedures that will mysteriously delete data, customer service that is non-existent but the key takeaway is there are going to be better solutions. Moving off a CRM and ATS is painful so thought I could grow with Target Recruit but they have not grown with me and in fact have materially gotten worse over time. STAY AWAY!!