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Email2Case Attachment Reassign

Save Attachments from Email2Case Messages

Free  

Never requires payment

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Business Need
Agent Productivity

Moves/copies email attachments on Email2Case emails from the email record to the parent Case record.

Compatibility

Salesforce Editions
Enterprise
Unlimited
Developer
Additional Requirements
Email2Case feature must be enabled in org

App Details

Version
Email Attachment Reassigner/Winter 12 2.0.0
Listed On
11/19/2008
Latest Release
01/09/2023
Supported Features
Native App
Built exclusively on the Salesforce Platform, ensuring reliability and performance.
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Editable Code
This product is installed as an unmanaged package in your Salesforce org and its code is available to view and modify.
Native App
Lightning Ready
Editable Code
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 0
Custom Tabs: 0
Custom Apps: 0
Lightning Components
Global: 0
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AgentExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
2.0.0
Last Reviewed Date
The most recent date that this solution underwent the AgentExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
01/30/2020

Additional Details

By default, emails created in salesforce via Email2Case have any email attachments displayed in a related list on the email record, not on the Case record. This trigger will move all attachments in new Email2Case emails from the email to the case.

Need help?

Salesforce Labs

San Francisco, CA, USA

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