VCS Smart Email for Enterprise & Unlimited Edition

VCS Smart Email is the first email client conceived and operated “in the cloud” and 100% developed in the Force.com platform that allows Salesforce CRM users to automatically and naturally associate incoming and outgoing emails to leads, contacts, opportunities, cases and campaigns “without having to synchronize” both applications. You can create and convert leads, contacts, opportunities, cases, tasks and events from an incoming email. There is no need to access again email accounts because it is automatically integrated and linked to the CRM in the salesforce.com‘s cloud, which means that every time email is sent or received, it resides automatically within the Salesforce application associated to the corresponding object, therefore guaranteeing the logging, tracking, transparency, continuity and visibility of the information. VCS Smart Email helps users save time, as it avoids unnecessary syncs and allows the automatic logging of all conversations between current and potential customers, without the risk of losing information. Since is a 100% Force.com native app, data security is guaranteed by the platform, and it`s available for GMAIL, OUTLOOK, MAC, among others.