SmartCase by EpiAnalytics, Inc.

EpiAnalytics provides service triage, community management, survey analytics, contact center early warning and text analytics workbench solutions that enable companies to improve customer experience, customer service and operational efficiencies. Our easy to use on-demand software transforms customer comments and feedback into valuable insight that can be utilized across your organization and to power your business processes in real-time. Our solutions have been developed though years of working with operational and customer feedback executives leveraging the latest advances in text analytics. Our solutions are the fastest, highest accuracy solution in the industry.