Help & Support
Elevate Your Agents with AgentExchange Solutions
Have Questions?
Maximise Cloud Contact Center
Preview, predictive & progressive automatic outbound dialer
- Business Need
- Productivity
Maximise Cloud Contact Center. Integrated hosted dialer with preview, progressive & predictive dialing for outbound campaigns plus full capabilities for inbound and seamless blended dialling. FREE UNLIMITED LICENSE just pay call cost. NO CTI adapter.
Highlights
Boost calls and talk time with customers & prospects by up to 400%.
Automatically update Salesforce records using our embedded dialer.
Realtime dashboards & historical reports deliver valuable management insight.
Provider Details
Magnetic North provide next generation cloud productivity solutions that include Cloud Contact Centre, Cloud Recording, Predictive Dialling and Campaign Management Platforms. Magnetic North has been a leading provider of contact centre systems since 1998. True multi-tenant, secure, cloud-based ‘pay-as-you-go’ services scale with your business and can run standalone, or alongside existing On-Premise systems, and over either PSTN or VOIP – and can be operational within days. With over 135,000 users globally, customers including Axa Insurance, Lloyds TSB, Vodafone and HP are benefiting from improvements to productivity and efficiency: increasing talk time, optimising staffing levels, improving inbound/outbound revenues and dealing with the omni-channel.
Pricing Details
You must pay to use this solution. Discounts are available for nonprofits.
Free application. Only pay for call charges.