Maximise Cloud Contact Center

Magnetic North provide next generation cloud productivity solutions that include Cloud Contact Centre, Cloud Recording, Predictive Dialling and Campaign Management Platforms. Magnetic North has been a leading provider of contact centre systems since 1998. True multi-tenant, secure, cloud-based ‘pay-as-you-go’ services scale with your business and can run standalone, or alongside existing On-Premise systems, and over either PSTN or VOIP – and can be operational within days. With over 135,000 users globally, customers including Axa Insurance, Lloyds TSB, Vodafone and HP are benefiting from improvements to productivity and efficiency: increasing talk time, optimising staffing levels, improving inbound/outbound revenues and dealing with the omni-channel.