ACTIVATOR! Sales Productivity Management

Mastermind -- Activator

The activator product could be a very powerful product for some companies. I am a very adept business computer user and this product pushed me past my ability to use it. Unfortunately, I learned early on with them that their customer service standard is very low and they continue to not even meet that low standard. One example is a dispute below over charges and payments. I sent 14 emails (polite and business appropriate—most simply reading “Good morning, please provide an update on this request. Thank you.”) spanning three months to Carl and Michelle asking them to review this before Carl finally gave me a response (true, he did send 3 replies of "I'll respond to you in a day or two”---but he never did). That is 14 emails sent with 1 response from Carl and Michelle. It is telling that when I sent my first email on this, I already expected this long drawn out process from them. The payment issues? 1--Mastermind charged me for two months fee after my license/registration expired and I could not use Activator (Carl denied my request for payment stating that I did not provide 30 day notice of cancellation). I lodged a complaint with PayPal and PayPal returned this money to me. 2--I had excess money from 6 people deposited into the print account and realized I'd pushed the system too far so needed to request 6 refunds. Over a similar 2-3 month process of multiple emails with disjointed responses from Carl, Carl pulled the money from the print account and then paid 3/4 of it. He denied the rest stating "we do not have a policy of refunding unused printing deposits" and "this whole printing thing you tried to pull off was a major pain and we did our best to accommodate".

Product wouldn't work - can't get refund! Beware of this company.

We purchased this product and the recommended version of Salesforce to interface with it. After having it properly installed neither we nor Mastermind could get the product to work properly. After 4 months we asked for a refund multiple times. Despite the owner, Carl, acknowledging that they were not able to help us with Salesforce and promising a refund: "I will be sending a refund back through this month. I’ll discuss with our accounting." We have seen or heard nothing from them despite multiple attempts. I may be out $5,000.00 - but you don't have to be. watch this company. I suspect they are selling vaporware.

Mastermind software and activator are a huge ripoff!

This company ripped me off for nearly $2000. The software does not work and they will not call back! Stay away from this company they are horrible! Bob

I learned how to separate our company from the competition and win more deals

As a marketing company I use the activator system to help separate or company from the competition and win more deals. In our business (and in every business) there are 4 areas to generate revenue: 1) New Leads - This is the hardest and longest to capture 2) Quality Introductions up to Referrals - These are the lowest hanging fruit 3) Cross Sell, up sell and resell more to our existing customers 4) Keeping my existing customers so the competition doesn't sneak them away from us. The Activator system changes the model so a single representative can change from managing 30-50 clients actively to 2000-3000 actively. The Activator does all of the heavy lifting. All we do is run the system 2-3 times a week and want the results show up within 60-90 days. George Ishee CEO - PlumTree Marketing 770-352-0662

Get Sales and Marketing on the same team...

For 3 years, I've recommended ACTIVATOR to enterprises with a classic and very expensive problem--Sales and Marketing living on different planets. Marketing thinks in terms of competitive positioning, branding and messaging for demand generation over 6-12 month timelines. Sales is driven by 30-90 day timelines and thinks in terms of buy now qualifications and closing business. Both are on-task, but the chasm between spells lost opportunity to sell and serve new customers. ACTIVATOR bridges this gap with unified messaging from marketing and a systematic execution of touch-points from the sales team. No other system on earth aligns marketing strategy and sales tactics more profoundly to help customers buy. I was thrilled when ACTIVATOR announced support for SF.com. Look out, world.

It's like having a Selling Robot working for you

I have been using the activator program for about 4 years and the application has changed the way I do business. I wouldn't be in business with out this sales automation tool. 1. - THE SALES FOLLOW-UP - IT'S GREAT! The most powerful part of Activator is the automation of routine events that sales people are supposed to be doing. You know what I mean - the stuff sales people want to do - and so often don't perform these important tasks. I'm talking about important follow-up calls, sending letters and follow-up emails to customers. You and I want to communicate with customers so they don't forget about you or your company. The activator Sales Force application allows you to program these activities so they can be done with push button simplicity. 2. - YOU HAVE MORE TIME TO SELL! Since the Activator Sales Force App is like a sales assistant for you, you can do more of the things you want to do. I can get done what used to take me a full day of communications in about 45 minutes and have time to get more done in a day. 3. - FLEXIBLE AND SYSTEMATIC SELLING You can build and create campaigns for your business that really are automated. While other programs kind of try to automate sales, Activator is very flexible and truly automated once you have a sales campaign or an action plan developed that suits your business. You can expect to easily double your sales activities with this program. I'm not kidding! You really can expect to do more in less time because the system works like a selling robot for you. It has worked for me and I'm sure it will work for you once it is programmed the right way for you too. 4. - ADVICE and FOOD FOR THOUGHT I love this system. It is like the engine of a powerful race car for sales and marketing your business. With that in mind, you will want a Certified Mastermind Consultant/Activator Consultant to help you get the most out of this sales and marketing engine. Try it and buy it. Steve Martinez President Sellin