Birst Cloud BI & Analytics

Very Serious DBCS / MBCS Issue

Birst does no support multi-byte character set like Traditional Chinese, etc. When we import data from Salesforce.com by using native connector or csv (UTF-8 format) upload, Birst will process such raw data to garbage encoding symbol. We hope Birst will soon resolve this serious problem.

Birst

quite interesting

Flexible and meets a quick time to market

We evaluated several options for BI and chose Birst for its ability to meet a tight project timeline AND deliver the quality analytics and dashboards required by our business. The demonstrated flexibility has proven itself in our initial deployment. The ablity to combine SFDC and other key business data in Birst is exactly what we needed. We look forward to building on our initial deployment.

Great BI Tool for a Mix of Data Sources

We have several Data Sources (SFDC among others) and BIRST has helped us to view our data in one place immediately. It looks great, is easy to use and gets the information to the right people so that we can run our business in the most effective way. In addition to an incredibly efficient implementation, their follow up for our continued success is extraordinary.

A clear view of KPI's!

We've always monitored and measured KPI's to drive our business. BIRST has allowed us to spend the time understanding the indicators and acting on the information, rather than massaging the data in order to see the KPIs. The installation team has developed our dashboards to our exact specifications and on time. It has been a pleasure adopting this new tool and I look forward to the immediate impact it is sure to have as we shift to operate monitoring KPI's via BIRST.

A great choice for people with no experience with BI

As a Sales Ops team whose only experience with reporting tools was Salesforce.com's tools and Excel (we had very little knowledge of BI) we felt like any tool we picked would be a leap of faith. Therefore, our top priorities were to find a BI tool whose administrative features were the most intuitive, and was flexible enough to handle our reporting challenges. Of all the vendors we reviewed, the Birst team was always the most eager to demonstrate how the back end worked. They also put together the best POC, and in a much shorter amount of time than the other vendors we delt with. They also seemed to have the most appealing graphs. In the end we are glad we took the leap with Birst. It has proven itself to be a very flexible tool that has met all of our reporting challenges in good speed and good style(nice graphs). The tech support team has been great. During the implementation process they took the extra time to help us understand what they were doing and how they were doing it, which has allowed us to drive our own success, now that the implementation process is over. However, they have always been great about answering all of our questions, and remain committed to our success.

Attractive option for the mid-size market

Birst impressed us with the low entry price point for building and deploying scalable Enterprise Solutions, which required no hardware or administration on our side. Quick responses from Birst Support Professionals gave us the confidence to forge ahead knowing we have Birst’s commitment to help resolve any hurdle we may encounter. On the whole, Birst made our Business Intelligence deployment a huge success and we plan to continue expanding our usage and implementations.

Cloud Analytics reaches to the Stars

From our research Birst is the most reliable, powerful, and flexible cloud analytics tool available. We are able to analyze data and produce reports that previously were only possible through Excel. Rather than spending hours merging data from 5-10 Salesforce.com reports, we were able to create the same metric with one report in Birst within minutes. Birst offers premium product functionality and support far superior than any other alternative I have found. I highly recommend Birst to anyone.

Timely pipeline analytics

Birst has helped us get much better visibility into our pipeline. We are able to drill down to identify bottlenecks. This has lead to much better forecast accuracy. What sets Birst apart is the ability to analyze data from other systems and bring everything into a central dashboard. We'd recommend the product to anyone on Salesforce.

Easy to use, provides instant value

The Sales Analytics tool guided us through a quick, painless implementation. Within minutes we were viewing dashboards and reports that exposed some significant data quality issues that we had not previously uncovered. We were very impressed with the dashboards and worked these into our weekly sales meeting the following week.