iTools Configuration Manager

Great salesforce tools with superior support

InSitu has developed a well designed suite of solutions. their support is outstanding and truly committed to your satisfaction. The functionality of their tools allows for customization and creativity, when we realized the potential offered by InSitu we were able to broaden our project scope and greatly improve awareness of our accounts and activity. Keep Up the Good Work!

Well built salesforce tools and amazing support

InSitu has done a great job with the development of iTools. The configuration manager interface is easy to use and well designed. Their support has been incredible, and they have consistently gone above and beyond what is necessary or even expected. This is the exactly type of service that makes it a joy to write a review!

Great Tools. The Company and People - Top Notch

The Configuration Manager makes the whole administration experience easy and simple. I also like the fact that for some functions they used the same user interface as Salesforce, such as, selecting fields to display on the page layout. The tools are definitely productivity enhancers; rich in functionality, easy to use and best of all, the features are of value to the sales reps. The people in the company are its best assets. They are customer-focused, knowledgeable and will go the extra mile to help you.

iTools is a no-brainer

We originally ran across iTools while searching for a product to notify us when tasks were complete. We found that with the Delegated Task Management app and were very pleased with both price and functionality. We are new to Salesforce and this was my first attempt at installing an app (I'm not an IT person). The instructions were very detailed and walked me through it with no issues. I even received a proactive email as I was installing it to see if I needed help, so I couldn't be happier with support. The fact that we were given free access to the other apps in the suite was gravy. We have since installed a couple of the others with the Employment Change Management app being my personal favorite. It has very simply addressed an issue that we've had for years (formerly in Outlook) of how to track our contacts as they change jobs/companies. I have also had positive feedback from our sales team about the Account Hierarchy app. Our next installation will be the Opportunity Status Monitor and our Director of Sales is very excited about it. Both thumbs WAY UP to iTools!

We could not recommend iTools more

Originally we needed something to help the mess we created in SF around people moving between companies. This happens a lot with our prospects and customers. We found iTools Employment Change Management to solve that problem but then were happy to learn about the whole set of iTools available, each one solving a problem we've been having or providing significant new value. It's as if the folks at iTools were listening in to our complaints and wish lists and then went out and built the exact solution we were looking for. Better than that, included in the cost were tools that have made our sales people happy, like the iTools vCard Creator, our marketing people happy, with the iTools vCard Creator, our CFO happy wtih the iTools vCard Creator, and our sales management happy with iTools Delegated Tasks Management. There is something here for everyone, and a bargain to boot. The entire iTools suite is fantastic!

Worth every penny

The iTools suite is a great bargain. I first thought the price was for each individual tool but much to my very pleasant surprise you get ALL of the tools for the one low price. Tools like this make us Admins look like heroes!

Great tools. Even better support.

Data quality is at the heart of successful CRM and the inSitu team understands that. This suite of products improved the quality of our data dramatically and has made it so much easier to manage our prospect and client relationships. In addition to the tools, the support for the products is outstanding!

Great Suite of Tools

What a great suite of tools! These tools have made a huge difference in the value we get from Salesforce.com. We tried a bunch of the free tools but you always seem to get what you pay for. For a few dollars a month we get a whole suite of tools, complete documentation, and a great technical support team that is friendly and eager to help.

This one is a difference maker!

With one product, iTools for Salesforce CRM has addressed our most critical needs. What a difference it has made for us!