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CloudCollect
Track and Collect Debt
- Industries
- Financial ServicesGovernmentHealthcare & Life Sciences
- Business Need
- Customer ServiceAccounting
- Requires
- Sales CloudService CloudPlatform CloudExperience CloudFinancial Services CloudHealth CloudGovernment CloudManufacturing CloudNonprofit Solutions
CloudCollect is a collections management solution that implements industry best practices and provides collectors with the power to manage the entire collections cycle via a single application. Built-in CTI integration enhances your teams' productivity.
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Showing 8 of 8 Reviews
Great Application!
CloudCollect has significantly enhanced our sales team's ability to view accounts receivable data from our back-end billing application. The CloudCollect team expertly integrated our billing data into the Sales Cloud, providing us with seamless access. We are extremely impressed with our new collection dashboards and workflow; they have transformed our operations. Benafsha and her team are fantastic!
Great App for Accounts Receivable!
This is a great app for accounts receivable and has made the collection of data so much easier. The convenience of downloading the data to Excel, CTI integration for outbound calls, and the auto-close of cases once payment is made are among the few features that allow for improved efficiency and cleaner data for our company. West Coast Consulting did a great job with the implementation of this tool, ensuring that it was aligned with our company's top needs.
Outstanding Collection Product
CloudCollect is one of the few collection products out there that is easy to install and use, but has a lot of thoughtful processes and best practices built-in. I highly recommend it.
Cloud Collect helped us with our Collections management
We deployed Cloud Collect along with Service Cloud and were able to easily configure it for our Collection cycle and tracked our Collection stages and statuses as part of our Case management cycles. It integrated well with our existing Service Cloud implementation and works seamlessly. The product is easy to use, built within Salesforce. Thank you to the CloudCollect team for helping us deploy it quickly.
Cloud Collect - native app with Force.com
We have installed Cloud Collect right after we purchased our Force.com licences. The application is most effective when you need visibility into your back-end billing application and have the Sales team view the collections information in Salesforce.com. Best is to install it as the first thing before you do the integration which is what we did and found it to be very easy to use and navigate. Great reporting and dashboards to view collections information. Application did exactly what we were looking for.
Great product
CloudCollect helps our sales team view the accounts receivable data from our back-end billing application. The Cloud Collect team helped us connect our billing data into the Sales Cloud using Cloud Collect. We really like our collection dashboards and workflow. We really like it.
Awesome Product
When you are looking for a SaaS collections product, Cloud Collect foots the bill. It has all the industry best practices you need to get on top of your debt management. And it is built on salesforce.com. Great product!
Outstanding Tool with Best Practices
This is a great tool. There is really nothing else out there that allows you to implement a collections app in your salesforce.com system. And West Coast proved that they know the collections business. Their best practices are appropriate, not over the top and easy to implement and customize.