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iTools Delegated Tasks Management

Timely and Efficient Task Management

Starting at $3.25   USD/user/month

Discounts available for nonprofits

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Business Need
Sales
Collaboration
Project Management
Requires
None
Compatible With
Sales Cloud
Service Cloud

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
None
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Service Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Developer
Additional Requirements
All iTools for Salesforce CRM products require the iTools Configuration Manager application be installed prior to installing the individual iTool.

App Details

Version
iTools Delegated Tasks Management/5,25 5.25.0
Listed On
11/16/2009
Latest Release
03/19/2025
Supported Features
Native App
Built exclusively on the Salesforce Platform, ensuring reliability and performance.
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Native App
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 13
Custom Tabs: 3
Custom Apps: 0
Lightning Components
Global: 0
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
5.18.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
03/08/2019

Additional Details

iTools Delegated Tasks Management provides the help you need to stay on top of tasks you have assigned to others. Some of the powerful features included in this iTools are: - Receive an email when a delegated task is completed or modified. - List of all tasks you have delegated in an easy to access Tab and/or Home Page Component. - Email reminders of upcoming task. - Email notifications when tasks are overdue. - Assign tasks to Contacts (people inside and outside of your organization). - Tracks the number of days (work and calendar) required to complete each task. - Ability to assign tasks to a group / department / business function. Each iTool uses our powerful Configuration Management technology to activate individual features and configure system behaviors to meet the specific needs of your organization, profiles, or individual users. Addresses many of the ideas on the Idea Exchange including: - Notification when Assigned / Delegated Task is Completed - Allow Task(s) to be assigned to a Queue - Really assign one task to multiple users - Email a Task Reminder Versus just a Pop Up Window

Need help?

Insitu Software, LLC

Aurora, IL