Acutedge - Salesforce Partner to Nonprofit Healthcare & Human Services

We are grateful to have the partnership and expertise. There have been barriers to us achieving the original objectives. Specifically the migration of data from other systems into Salesforce through mulesoft has not been implemented as expected. This is concerning for the amount we are paying for the product and our goal to having one data source of truth.

Great experience all around!

Our project team was excellent to work with start to finish. The level and frequency of communication were ideal. The clarity with which they informed me (and our staff) about what was happening and how they would tailor the work to meet our needs was incredibly helpful to us all. Our project lead was kind, attentive, open to what our needs were, and shaped the perfect scope and work plan for us. I greatly appreciated learning about "sprints" and how easily they guided us through the work in a timely manner, and with clarity. I believe we received highly valuable support and yet we were able to work within the budget of our service oriented non-profit. My most sincere thanks to Sandeep, Tasha and Jillian!

Acutedge was a fantastic and flexible partner. I would recommend them to anyone seeking to use the Case Management Module for Salesforce.

Acutage was a highly profesional and repsonsive partner to work with. They were very instructional through out the Salesforce implementation process and provided great clarity and guidance. Concord Prison Outreach would rate them as being excellent in their service delivery approach.

We wanted to move to the native Case Management solution from Salesforce, but weren't sure how or had the man-power to move years worth of data. Acutedge helped us plan our migration, manage our data, and even helped us learn the Shield product for encryption as well. The team we worked with kept us in the loop on any issues they came across, and were very mindful that people still needed to use the prior package until the move. Overall it was a wonderful experience and we hope to work with them again in the future.

Live migration to new Case Management Package

We wanted to move to the native Case Management solution from Salesforce, but weren't sure how or had the man-power to move years worth of data. Acutedge helped us plan our migration, manage our data, and even helped us learn the Shield product for encryption as well. The team we worked with kept us in the loop on any issues they came across, and were very mindful that people still needed to use the prior package until the move. Overall it was a wonderful experience and we hope to work with them again in the future.

It is a huge time commitment but worth the time and cost!

Partner was very responsive to any questions that came up during the process. Also ensured the final product was exactly what we had envisioned for our organization.

When you think it can't be done, it can. It was amazing to get a variety of solutions to the same problem. Amazing team!