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Five9 Adapter (Open CTI) for Contact Centers
Boosts contact center efficiency and streamlines customer service
Starting at $15 USD/seat/month
- Industries
- Financial ServicesHealthcare & Life SciencesHigh Tech
- Business Need
- Customer ServiceTelephonyAgent Productivity
- Requires
- Sales CloudService Cloud
- Compatible With
- Sales CloudService Cloud
Empowers contact centers to deliver a unified, seamless engaging customer service with Five9 Adapter for Salesforce. Provide interactive, personalized, & conversational self-service assistance to customers across voice, AI, & digital channels.
Highlights
SINGLE AGENT EXPERIENCE Integrates into your Salesforce platform, Five9 provides agents with powerful contact center capabilities for inbound, outbound, and blended calls & campaign.
ELEVATES SELF-SERVICE INTERACTIONS Reduce friction and boost efficiency by automating routing interactions with Digital and voice AI Agents. Empower customers to self-service while freeing agents to focus on complex, high-value interactions.
OPTIMIZES PERFORMANCE Leverage the Five9 WEM Connector to align staffing with real-time digital channel demand to ensure faster response times and better customer experiences.
Provider Details
Five9
San Ramon, CA, USA
- Social ImpactPledge 1%This company pledges 1% of their product, profit, equity, or time to support the community. Learn more about Pledge 1%
- Pledge 1%
Founded
2001
Website
Email
Phone
1-800-553-8159The Five9 Intelligent CX Platform provides a comprehensive suite of solutions to engage with customers across their channel of choice, empower managers with insights and intelligence into contact center performance, and elevate your business to deliver better business outcomes and Bring Joy to CX™. Our cloud-native, scalable, and secure platform includes contact center; omnichannel engagement; Workforce Engagement Management; extensibility through more than 1,400 partners; and innovative, practical AI, automation, and journey analytics that are embedded as part of the platform. Five9 brings the power of people, technology, and partners to more than 2,500 organizations worldwide. For more information, visit www.five9.com
Pricing Details
Free trials are available! Our pricing model: 1. Monthly per-seat license fee, with volume & term discounts available 2. Monthly long distance fee 3. One-time implementation fee
Default Plan
$15 USD/seat/month
Lowest Starting Price