Only IBM has the industry-specific consulting expertise and technology to make front-to-back agentic AI all work together.
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About IBM It can be challenging to find the right partner to help you achieve your growth and productivity goals with AI. IBM stands alone as the only consultancy at scale within a technology company that delivers end-to-end, industry-specific solutions that integrate Salesforce seamlessly across your entire enterprise. ####A Salesforce partner for 25 years, IBM has a deep understanding of the complex needs of large enterprises. By combining our expertise in AI, hybrid-cloud, and enterprise transformation with the power of Salesforce, we help unlock new levels of efficiency, innovation and growth.####Read about our partnership with Salesforce: https://www.salesforce.com/partners/ibm/####Salesforce Partner Innovation Awards: ##2025 Energy Category: Awarded for transformative work with AusNet; translated complex utility and grid challenges into customized solutions on the Salesforce platform.##2024 Data Cloud Category: Awarded for collaboration with MOL Group; leveraged data and GenAI accelerators to drive rapid business value.##2022 Slack Category: Honored for deploying deep technical expertise using Slack and Salesforce to orchestrate intelligent workflows across enterprise stacks.
Case Studies
Energy giant Shell eyes net-zero emissions
Salesforce unites IBM’s client, partner and employee experiences on one platform
MOL Group reimagines the service station experience with data-driven engagement
TAG Heuer builds a digital engagement engine
The UK Health Security Agency partners to fast-track crisis response
Whitepapers
The 2025-2026 State of Salesforce: 3 Pillars for cost-effective agentic AI at scale
The future of service is now: How modernizing service operations drives value
Salesforce Revenue Cloud: Benefits for Heads of Sales
From AI projects to profits: How agentic AI can sustain financial returns