Help & Support
Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More
Have Questions?
WorkIt!® Case Timer - Automatic Handle Time Tracking for Lightning \ Classic
What organizations need to reduce handle time and optimize performance
- Industries
- Government
- Business Need
- Agent Productivity
CronSights Handle Time Metrics precisely measures every action by every user on any service desk or contact center case and pinpoints exactly where to make improvements to reduce overall handle time, optimize performance, and boost customer satisfaction.

Watch Video