Promero Cloud Call Center Software CTI for Salesforce

Promero provides OnDemand call center software (Cloud computing, Software as a Service, SaaS) and professional services. Promero's OnDemand solution delivers increased productivity for telesales, telemarketing, and customer support. Promero's integration with Salesforce provides robust amazing call center features within the Salesforce application. Features include: -Predictive and Preview Dialing -Real-time KPI dashboards -Interactive Voice Response (IVR) -Automatic Call Distribution (ACD) -True weighted multi level Skills-Based Routing -Quality Monitoring -Call Recording -Voice over IP (VoIP) -Click-to-Dial -Call me back (Web call back) -OnDemand Telephony -complete call logging -reporting -analytics -World class support -No extra hardware, hosted, on demand service