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West Coast Consulting Group: We help Clients achieve success in the Cloud
Sales Cloud | Service Cloud | Marketing Cloud | Pardot | Health Cloud
- Industry Competencies
- High TechPublic Sector and Government
- Product Competencies
- Agentforce MarketingAgentforce SalesAgentforce ServicePlatform
- Certified PeoplePeople employed by the consultant who hold Salesforce certifications that align to competencies
- 10
- CertificationsThe number of certifications held by people at this organization that align to competencies
- 35
West Coast Consulting Group is the leading Salesforce provider listed on the AppExchange since 2009. We have delivered hundreds of successful deployments, won numerous awards including the Surf Award and have a Customer Satisfaction rating of 10/10.
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Showing 10 of 88 Reviews
Benafsha and her team are attentive and responsive to our inquiries. They helped us fix an issue where our newsletter was not sending out to the correct addresses. Always appreciate Benafsha for her professionalism and expertise on the matter.
West Coast Consulting Group has been an exceptional partner in helping us design and implement a sales- and service-oriented customer intake process on Agentforce. Their deep expertise in workflow optimization and CRM customization enabled us to streamline how we capture and manage customer feedback across the entire lifecycle.
West Coast Consulting Group did an amazing job with our data cleanup. They rearchitected our data model to address our growth needs. They started with an initial assessment and helped us prioritize items to be fixed. All fixes were communicated effectively so that we are able to manage them going forward.
West Coast Consulting Group is phenomenal! Their expertise in Salesforce and Marketing Cloud helped us streamline digitization and deliver a personalized experience. Their professionalism and deep knowledge made the process seamless and impactful. Highly recommend them for anyone tackling digital transformation!
Benafsha gives attention to detail and has worked with us closely creating in structures our systems. We are looking forward to collaborating with her on a new upcoming project. She is responsive every time we reach out.
For our donor management we needed a flow for our thank you letter and West Coast Consulting was very responsive and helped us create exactly what we needed. We have been working with WCC for more than ten years and keep coming back when we need a new solution.
Benafsha was very helpful in helping us update or marketing list and remove outdated emails and add in new emails.
West Coast Consulting Group did a comprehensive and fantastic job at the integration between all of our systems (Hubspot, SF, Outreach, Zoominfo) and helped us develop a strategy and a scalable process. They also helped a lot with processes such as MQL, SQL, Opportunities, Scoring, and making sure that we were able to track all of the data through the funnel.
I was so pleased to have West Coast Consulting Group train me for the Salesforce integration for our client management. They helped answer any questions I had and I'm relieved to know they'll be available for any future inquiries. A+ job. Thank you!
Benasha is great to work with.