Help & Support
Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More
Have Questions?
LinkPoint Connect: Email Integration for Outlook, Office 365, IBM Notes
Intuitive, Secure Email Integration for any Salesforce Set Up
- Industries
- Financial ServicesHealthcare & Life SciencesHigh Tech
- Business Need
- SalesProductivityEmail & Calendar Sync
- Requires
- Sales CloudService CloudMarketing Cloud EngagementRevenue Cloud
- Compatible With
- Marketing Cloud Account EngagementFinancial Services CloudHealth Cloud
LinkPoint Connect simplifies email integration as an Einstein Activity Capture alternative. Record emails with one click, manage Salesforce custom fields in Outlook, and keep all data securely stored in Salesforce for as long as needed.

Watch Video

Watch Video

Watch Video

Watch Video

Watch Video
Rating
Reputation
MVP
Recognized by Salesforce for their leadership, expertise, and generosity
Top Reviewer
Contribute reviews that encourage conversation and help others make informed decisions
Ranger
Lifelong learners who have earned the Ranger rank or higher on Trailhead
Showing 10 of 552 Reviews
good app!
thanks devs for making such a great tool! totally reccomed
Great for nonprofits with Outlook
I work in a small nonprofit using Outlook and this is a great product for my team. We have users with different strengths in technology and everyone on our team is able to use the product with little to no help. We really appreciate all the customer support too.
Super useful!
This new release 7.2 is game changer. Initial setup of the program is quick and hassle free. It's now so easy to link incoming and outgoing emails to Salesforce and make any quick changes to Salesforce records on the fly.
Standard tool for Sales people
LinPoint makes it super easy to record new contacts and link them with Salesforce. It's great when you're on a team and have multiple people adding contacts or leads.
This Works Really Well
We've been using LinkPoint for about a year or so, starting with the previous version. It has been super reliable and the interface is very intuitive. I don't have a lot to say other than it's easy to use and it just works. I appreciate the new features which make it easy to add a new record from Outlook. Customer service has also been extremely responsive. There were a few setting tweaks that I needed them to take remote control to adjust. I recommend wholeheartedly.
LP360 Outlook to Salesforce Integration
Once you get used to having it you can't go back. Major time saver for getting incoming and outgoing emails into SF. I would like to see the option to save emails to an opportunity and not just the account but maybe that will come with the Fall Release. Would purchase again.
Linkpoint Connect Cloud Edition is great hands off sync solution
We started with the desktop edition, and had success with that. We migrated to the cloud edition, so that users don't need to do anything to sync their emails, meetings, tasks to salesforce. A real time saver for users, and admin options allow details configuration of how the sync should work.
Excellent but uses too many API Calls
Super easy to use and our users love it, but the amount of Salesforce API calls that it makes is outrageous. LinkPoint has been making nearly 100,000 Salesforce API Calls within a week. This keeps us at about 50% of our limit every day. Customer service hasn't been much help either. They keep saying they've never heard of the issue and suggest it is the users settings and don't offer any other solutions. We've tried just about everything! Is anyone else having this same issue?
Solid product, great customer support, great value
We've used LinkPoint for 9 years. It was great for our startup with two of us, and scaled nicely as we grew to 25 employees. It allowed us to stay in easy(er)-to-use Outlook, yet registering contacts and communiques in our SF database. Easy to install, quick to become productive, intuitive to use. Support was quick and competent. I'd still be using them if we hadn't been acquired and forced onto an enterprise version of ....(something else), which isn't as easy to use or ramp up on. I'll come back to LinkPoint if the opportunity presents itself.
Great Support Team
I recently experienced a great support experience with LinkPoint Professional Services. We purchased a custom object integration package and we ran into a few issues that were not related to the project. The entire support team was extremely responsive and were patient during our internal testing. Yana served as a great point person!