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SnapEngage Enterprise Chat
Drive sales and customer engagement with our enterprise live chat solution
Overview
We partner with businesses to transform customer engagement throughout the customer lifecycle, positively impact KPIs, and drive measurable business outcomes.
Drive proven results for your business with SnapEngage. Our dedicated enterprise chat solution increases site conversion rates and improves customer satisfaction. SnapEngage meets advanced security requirements and offers award-winning client services.
SnapEngage's robust, native integration with Salesforce automatically creates new leads or support cases when site visitors contact you. Integrates with existing workflows and populates Leads, Contacts, Cases, Chat Transcripts, and custom fields.
In addition, we proudly offer: HIPAA and PCI-compliant messaging technology, omnichannel integrations (SMS-to-Chat, Facebook Messenger, WeChat, Tweet-to-Chat, etc), Call Me, co-browsing, proactive chat, permissions, access rules, Design Studio, and more.
SnapEngage is the premier omnichannel customer engagement platform. Since 2008, we've partnered with businesses to transform customer engagement throughout the customer lifecycle, positively impact KPIs, and drive measurable business outcomes. Our clients consistently experience increased sales conversions, increased CSAT/NPS, and reduced cost-per-interaction after implementing SnapEngage. Our fully-featured, secure solution for sales and support teams offers robust CRM & Help Desk integrations, is HIPAA & PCI compliant, and includes advanced analytics to prove ROI. Every day, SnapEngage drives positive outcomes in the following verticals: SaaS & Technology, Healthcare, E-Commerce & Retail, Travel & Hospitality, Real Estate, Insurance, Government, Education, Nonprofits, and more. We're ready to partner with you to transform your customer engagement. Contact our Solution Specialists today to schedule a live, fully-customized product demo tailored to your business goals and service requirements.
Categories
- Business Needs
- Chat & Web Conferencing