TCS Global Consulting, Transformation, Implementation & Support for Salesforce

TCS has been instrumental in the success of the Lead‑2‑Cash program at Vantage Towers. Their deep experience and solutioning expertise have been spot‑on, delivering tailored, business‑centric designs that directly address our challenges and transform key value chains across the business.

Whilst the programme is still in roll out, TCS did an excellent job in keeping the wheels turning during the Vanguard period. I would still like to see more proactivity in developing innovation and value add activities. The success so far is based on the Commitment, drive and knowledge of the team in particular Hemant Shastri, Rakesh Aluri, Ahmed Elzayady and Sikta Behera.

TCS has been a strong partner in helping us identify site friction and quantify its revenue impact across our digital experiences. Their team is highly organized, well prepared, and consistent in following up on tickets and newly identified issues. We value their proactive approach and ongoing support in driving meaningful improvements across our website.

1. Very approachable, discusses all topics with an open mind 2. Great value for money

TCS is a strong partner, very supportive, technically prepared. They provide added value suggesting best practices in the adoption of out of the box Salesforce features.

Fantastic job! The team delivered solutions I didn’t think were possible, always kept my priorities in mind, and worked hard to find practical answers. I appreciated the clear recommendations, quick learning, and ability to adapt on the spot. Outstanding work!

The team work as one with the BA team to provide great solutions in a fast moving industry and will always pull out the stops to ensure we hit our deadlines

The team has been great to partner with. We came up with a vision and worked with the team to help bring that vision to reality and create a product that is useful to our agents. We've been lucky to work with a skilled developer who not only takes our requirements but also helps to direct with options that can be a better alternative. I feel the partnership has really been great and has been very successful for our team.

TCS demonstrated exceptional expertise in executing the proof of connect and guiding us through solutioning. Their proactive approach helped mitigate integration risks effectively. They showcased strong domain knowledge, met all business requirements, and ensured a smooth and successful outcome.

The TCS team has the Salesforce knowledge & experience and a collaborative teamwork attitude to effectively integrate and deliver as part of a multi-vendor delivery team