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RIVA: Revenue Data Operations Solution
Riva Harnesses the Power of Customer Data in Complex Enterprise Environment
- Industries
- EducationFinancial ServicesProfessional Services
- Business Need
- ProductivityEmail & Calendar SyncIntegration
- Requires
- Sales CloudExperience CloudFinancial Services CloudHealth Cloud
- Compatible With
- Sales CloudService CloudFinancial Services Cloud
As the missing piece that connects Salesforce to Outlook (and other communications stacks like GSuite) Riva delivers curated customer data to your teams where and when it's needed—informing AI, creating reliable insights, and ensuring relevant engagement.

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Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- Sales CloudExperience CloudFinancial Services CloudHealth Cloud
- Compatible WithThis solution is tested to work with and extends the value of these products, but doesn't require them.
- Sales CloudService CloudFinancial Services Cloud
- Salesforce Editions
- ProfessionalEnterpriseUnlimitedForce.comDeveloper
App Details
- Version
- Riva Managed Package/Riva Managed Package 1.13.0
- Listed On
- 02/23/2010
- Latest Release
- 12/03/2020
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Multiple CurrenciesSupports Salesforce orgs that use Multiple Currencies.Person AccountsSupports Salesforce orgs that use Person Accounts.Salesforce ShieldSupports Salesforce orgs that use Shield.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyMultiple CurrenciesPerson AccountsSalesforce ShieldManaged Package
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 5Custom Tabs: 3Custom Apps: 0
- Lightning Components
- Global: 4App Builder: 1Community Builder: 0
- Languages
- DutchEnglishFinnishFrenchGermanDanishItalianJapaneseKoreanPortugueseRussianSimplified ChineseSpanishSwedishThaiTraditional Chinese
Security
Additional Details
As the missing piece that connects Salesforce to Outlook (and other communications stacks like GSuite), Riva delivers curated customer data to your teams where and when it's needed—informing AI, creating reliable insights, and ensuring relevant engagement. We sync, surface, and govern data for the top global banks and are committed to delivering mission-critical interaction data that will create a true Customer 360° in your complex enterprise environment. With more than 650 global enterprise customers who’ve experienced Riva’s transformative power to improve data trust, boost productivity, and grow customer lifetime value, we’re eager to tackle your revenue data ops challenges—with a tailored solution that will add value from day one. - Rev and comm data Sync assures true platform interoperability and surfaces critical customer data in real-time - Secure pass-through architecture that doesn’t retain customer data—ensuring security - Governance that defines data flows and provides deep admin/manager oversight to ensure compliance
Need help?
Riva International, Inc.
Edmonton, Alberta, Canada
Visit our website at https://rivaengine.com/resources/help/ to get in touch with a real human – a highly skilled one at that. You can also call us from anywhere, worldwide: 1 (780) 423-4200. We are at your service Monday-Friday, 24 hours a day.