Equifax BusinessConnect™ for Credit & Collections Management

IMPOSSIBLE TO FIND CUSTOMER SERVICE!

This has been the worst experience. I do not recommend. All numbers associated with this product have resulted in countless transfers to departments who have never heard of the product. If anyone knows who to contact, please let me know.

Excellent Product with Top Notch Customer Service

We've been using a customized version for over a year. Forseva provided an excellent product that has streamlined our credit approval process termendously. We asked for significant customizations from the standard version and had a difficult scoring algorithm that Dave handled with ease. Highly recommended.

Just Brilliant

A great solution for what is one of the biggest sources of cross department friction inside any business. Subjects the decision to grant credit or not to a set of objective rules agreed between finance and commercial thereby facilitating faster growth at acceptable levels of risk Combine with workflow and you have an out of the box automated account opening process that saves hours per piece of new business Can't praise the solution and the providers enough. Thanks Forseva!

Excellent product!

Forseva provided us with a customized, flexible, user friendly solution that has proven its value over time. Implementation was painless and we have had the ability to quickly and easily modify the solution to meet changing needs. Platform has been very stable and any issues quickly resolved. The team at Forseva is extremely knowledgeable and customer service oriented... great business partners!

Excellent across the board.

We have worked with Forseva on both internally and externally facing applications and they have been top notch in their solution delivery and support. They ask the right questions, provide experience-based suggestions and deliver a rock solid product with excellent support behind it.

Great service-helpful product

The customer service is great and the product has helped streamline the sales order process, which cuts down work for our Sales team and the Finance department! Definitely recommend working with the Forseva team.

Seamless!

The team at Forseva made sure that implementation was as smooth as possible. Mike Horvath, Jeff Parisi and Tom Hoban worked with us to ensure they completely understood our needs and even offered solutions. Tom's expertise, professionalism and patience was invaluable to us as we worked toward an aggressive deadline and he continues to be a trusted resource to guide us. We are very pleased with Forseva-it has enabled us to streamline processes and the team is great to work with!

Fantastic Application Supported by Outstanding Customer Service

I really can’t say enough good things about the Forseva Credit and Collections Management application and the team of individuals that support it. We were able to successfully move three business units and over 50 users from a legacy collections system to Forseva Credit and Collections Management in a short amount of time, and the impacts to our business process efficiencies is noticeable. Our interaction with our customers, sales, service, credit, and collections, can now be accomplished within one system allowing our users to work more efficiently and providing management a more well rounded view of our customer relationships. Forseva’s development team is one of the best with which I have ever worked. They quickly understood our business requirements and were able to implement customizations to the application or changes to our process to make us successful. Their ongoing support has been fantastic and the frequent application updates are extremely valuable. They are innovative and their execution is impeccable. I highly recommend this product and vendor!

Great Product

Forseva has been designed to drive and document collections activities. The product is very customizable to fit our specific business needs. Our collections users have found the product to be intuitive and user friendly. With over 3,000 customers we needed a solution that ranked which accounts to prioritize and Forseva provided that to us and more.

Fantastic Service-Fantastic People

We came to Forseva with a unique business model and approach. They easily adjusted and supported us without missing a beat. They were responsive, patient, helpful, and great problem solvers. If the Forseva solution can help you.....don't waste your time shopping around. They are the best!