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Zumzum consulting, implementation, integration and customisation services

Business Analysis, Project Management and Deployment services

Salesforce Consultants
Certified People
People employed by the consultant who hold Salesforce certifications that align to competencies
9
Certifications
The number of certifications held by people at this organization that align to competencies
30

Rating

Type

Reputation

MVP
Recognized by Salesforce for their leadership, expertise, and generosity
Top Reviewer
Contribute reviews that encourage conversation and help others make informed decisions
Ranger
Lifelong learners who have earned the Ranger rank or higher on Trailhead
4.92
Lifetime project and community reviews average
Showing 10 of 13 Reviews
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Henry Maclellan• Community Review

Great service at a great price, thoroughly reccomended.

We have enjoyed working with Zumzum to help digitally transform our ​sales process and automate the professional services and help desk procedures in our business. Great service at a great price, thoroughly reccomended.

Alexander Constantinis• Community Review

Support for Salesforce and Google Apps for Work

Our decision to select Zumzum to support our Google Apps for Work and Salesforce systems was a good one. Zumxum are extremely focused on customer service and they deliver what they say they will. I would certainly recommend them.

Bash Din
Double Star Ranger
11/17/2015

Thank you for taking the time to provide a feedback, we appreciate it very much.

Izla Russell• Community Review

Great Customer Service

We've been working with ZumZum for a few years now and are happy with the service they provide. Talking Bash through our requirements is easy and painfree as he gets what we are after and implements changes quickly.

Bash Din
Double Star Ranger
10/21/2015

Izla, thank you very much, we appreciate you taking the time to give us feedback.

Ian Challinor• Community Review

Repeat Customers

We have used ZumZum for 2 main projects now from our initial implementation to custom development and what a pleasure they are to deal with. The support, help and advice does not end with the project and they are always on the end of the phone. It was really important for us to find a supplier that did not just do the minimum and run and with ZumZum we could not have been more pleased. Looking forward to the next project.

ZZ Mestec Developer
02/11/2015

Ian, it's a pleasure working with you and your team, we too look forward to the next project. More process improvements, here we come!

Alyson Andrew• Community Review

Salesforce Implementation & Training

Its difficult to quantify the impact of Bash and his Team at ZumZum on our Implementation of Salesforce as it was so broad and wide ranging. He really took time to understand our business and make appropriate recommendations and proposals that suited our style of working and business. He worked through our relentless questions and delivered a customised version of Salesforce that looked and felt like 'ours' which assisted with adoption rates. The training was split into different role types and overall the staged implementation meant it was embedded properly into our team, ensuring its ongoing success. I've been really impressed with not only the quality of the work from the team but also the professional manner with which enquiries are dealt with, systematically and with a keen eye on timescales and deliverables. I wouldnt hesitate to recommend ZumZum to others embarking on the Salesforce journey.

Bash Din
Double Star Ranger
09/05/2014

Many thanks Alyson, we are really pleased that you are satisfied with the service and your adoption of Salesforce is going well.

Alex Jenkins• Community Review

Salesforce set up

From start to finish the experience I received from ZumZum was outstanding. After purchasing Salesforce it was quite obvious we needed some help. After completely understanding our needs and wants ZumZum provided a solution that was exactly what we needed. I really appreciated the support that allowed me to really use the full potential of salesforce. Thanks ZumZum.

Bash Din
Double Star Ranger
03/10/2014

Alex, thanks for your kind works. We look forward to working with you to ensure Salesforce makes your business more productive.

Jeremy Harford• Community Review

Set-up of Salesforce system

ZumZum were a pleasure to work with (including Bash). They walked us through the scoping of our new CRM platform and did an excellent job of porting all our existing data from Microsoft Business Contact Manager. I would recommend ZumZum to anyone who is looking for an extremely reliable and capable partner.

Bash Din
Double Star Ranger
03/28/2013

Thanks Jeremy, it was a pleasure to work with you too.

Jannette Cox• Community Review

Adaption of Salesforce to meet our needs

Zum Zum were introduced to us as a company who could adapt certain elements of the salesforce system to meet our requirements. The level of customer service was of a very high and professional standard and they were always efficient in their response to any questions we had. Our system is now up and running and we are more than happy with it and know that should we have any future requirements, we would not hesitate to contact Zum Zum again.

Bash Din
Double Star Ranger
11/20/2012

Thank you Jannette, we are happy you are pleased with the results.

Clark McPhee• Community Review

I have been extremely impressed with the level of customer service you have provided

Thanks for all the work you have done for us. I have been extremely impressed with the level of customer service you have provided and with your professionalism. I found your solutions based approach very helpful as we tried to adapt Salesforce to our own individual needs and would highly recommend you to anyone.

Bash Din
Double Star Ranger
11/20/2012

Thanks for your kind words Clark.

Reg Geggus• Community Review

ZumZum got us started...

With the help of ZumZum we were up and running very quickly. Bash was very helpful and continues to support us with our needs and requirements. Great guys to get you started, do what it says on the tin (quote) ....very good value for money. No BS, just get the job done, would highly recommend.