UST Global Inc

Had a great experience with UST in our Salesforce implementation. Was very systematic in the whole implementation approach. Great appreciation to Shraddha Meena who played a pivotal role in this project.

Good expertise in Salesforce CRM and CPQ areas where we have engaged UST's consultants and they have delivered successfully on the project goals!!

UST seem to have a wealth of experience and knowledge working with Salesforce, and the resource they have provided specific to my team have shown that. They also seem very engaged in the promotion of the capabilities of Salesforce and how it can be greater used at Capital One

Business Challenge The UST team has consistently supported numerous integration projects and deployments. A notable example is the HubSpot integration, where they collaborated effectively with SCJ and the vendor to ensure seamless integration, development, and necessary configuration. Despite a very short timeframe, they successfully delivered the project. Unique Value & Expertise The UST team stands out for its professionalism and commitment. The team possesses a comprehensive range of Salesforce development and technical skills, enabling them to work on sprint-based development projects, deployments, and configurations. Their strong support knowledge of our Salesforce platform is equally important—they manage this exceptionally well, including engaging with end-users and the business. To date, we have deployed over 15+ projects without encountering any issues where UST could not provide a solution. Their technical aptitude and ability to articulate solutions to the business are exemplary. Salesforce Products We primarily use Salesforce Cloud. Benefits Realized Improved Efficiency: Faster project delivery and streamlined integration processes. Reduced Downtime: Reliable deployments with minimal disruption to business operations. Better User Adoption: Effective engagement with end-users ensures smooth onboarding and utilization. Cost Savings: Optimized development and configuration reduce overhead and accelerate ROI. Enhanced Collaboration: Clear communication and solution articulation strengthen business-IT alignment.

Very Efficient Partner to Collaborate with

A Great Partner with Great Domain expertise

Good Partner with resources having great technical knowledge

Very Efficient Partner with Great Technical expertise

Over the last 8 years i have used UST to build my inhouse Salesforce team. The resources I've acquired are truly professional. Over the years they have helped me implement Salesforce from scratch whilst also help delivering on our business roadmap. More recently we've been working on a GenAI project where we built 8 use cases to showcase to the business combining a mix of AI & GenAI Salesforce technologies. This has encouraged other Salesforce markets within our organisation to also explore AI technology. I couldn't have done this without their wisdom & Knowledge. I would happily recommend them as business partner.

Our collaboration with UST has been exceptionally productive, demonstrating their strong technical expertise, commitment to delivery excellence, and proactive problem-solving approach throughout the project lifecycle. Their team consistently delivered high quality solutions on time while maintaining transparent communication and adapting seamlessly to evolving project requirements. Based on this outstanding experience, I highly recommend UST as a reliable and strategic partner for future projects and long term business partnerships.