Passage Technology – Salesforce Integration, Customization, & Implementation

Responsive and Knowledgeable

We started using Milestone PM+ four months ago and am very happy with the results thus far. The support has been incredibly fast and not with constant questions but resolutions. We had a service engagement for a new button and it was quickly implemented at an extremely reasonable cost. We are very happy with Passage Technology relationship.

Passage Technology was a great partner for us while working to decommission over a dozen systems and migrate the functionality to a single Salesforce application. We encountered a number of unexpected hurdles and managed multiple stakeholder needs through fluid and agile project work. The level of detail and attention Passage resources and developers provided the business teams was highly appreciated. The innovative solutions to contradicting requirements and validations allowed for all stakeholders to be pleased, with the system and without passage we would have encountered a governance nightmare. We appreciate the team and all the work they put in on the project and as a result our organization benefits from a single source.

Great Partnership for Custom Development

Passage Technology provided excellent support to us for the past 3 years. Our first projects included customization of the Milestones PM tool and Gantt charts, which were delivered with high quality shortly after our requirements were finalized. We also use their Rollup Helper App to integrate our data into the Project Management tool. Our recent project with them was developing an integrated solution directly on several located based objects to pull in our network maps directly onto each object. This feature was a huge hit, as each department was excited to see this vision of several years brought to light, and is highly utilized within our company today. I highly recommend their custom development services for your Salesforce needs.

Customer portal for investors

I like Passagetech's way of working, which is really collaborative. It was important to us to build a solution that we can administer and evolve as our business needs change. Passagetech listened well and understood where we were trying to go. That's how we got a bespoke Salesforce community that we're proud of. I also appreciated the quick turnaround.

Several projects and support

I've been working with Passage Technology for the past several years. They have helped our firm address several relatively complicated salesforce.com projects (workflows, automation) in addition to providing ongoing support services. I highly recommend Passage. Their knowledge of the salesforce.com platform is excellent. They understand the product roadmap and have very good customer service skills. They are more than willing to discuss which options are best for us as the customer. Very solid services!

Salesforce.com Business Intelligence Project

A very collaborative and well communicated project. Through this project were able to integrate our SAP BI environment with Salesforce.com to achieve better insights for our senior leadership, marketing, sales, and customer service teams.