Tectonic

Always a fantastic experience partnering with Tectonic for any of our implementation engagements. They go above and beyond in delivering quality solutions and adjusting to our needs as required. A pleasure working with the team including Tom Groom, Zeeshan Premji and Fareed Sheikh.

Tectonic continue to provide solutions for our business needs. We use their team as an extension to our internal team where we don't have capacity or the required skills. They work with us to understand the requirements and propose a solution for review prior to work starting. As part of their review, they always review our previous cases and their solutions, so that we can leverage off work from the past as well as identify potential conflict and risk. They have actively proposed solutions that allow for parameter based enablement of functions and future changing requirements.

Brian Mitchell and the support team at Tectonic are amazing. React quickly to any issues we have with Salesforce.

The Tectonic team and Kevin and Sean in particular are terrific partners. They took the time to understand the specifics of our challenges, built out a customized solution to integrate forms in our website CMS with SFMC, trained us, and built out thorough documentation. They stuck with us after launch to help us through any troubleshooting and quickly tied up any loose ends. They have been a tremendous asset in helping to ensure our success using SFMC.

It depends on the relationship that you build with the people that are working your account. They had to build that trust so that we knew that they had our best interest in mind when it came to future scalable enhancements that would benefit the business, without locking us into a non-scalable design. This took relationship building as a team.

We have been working with Tectnoic for nearly 9 years, this fact alone should represent our level of satisfaction with them. I would recommend Tectonic to any company needing Sales Force implementations and support.

Techtonic provided enhancements to our Salesforce org which made improvements to both our internal and external customer user experience. Their developer Mike Smith is easy to work with, knowledgeable and very professional. I would recommend this company and Mr. Smith to anyone looking for a great partner.

I highly recommend using Tectonic for implementation. The team is very knowledgeable, results-driven, and provides excellent customer service. I want to thank Salman Akbar, with whom I have worked for the past two years. He is fantastic, and I appreciate all his hard work. We are where we are today because of his dedication to meeting our needs.

Tectonic has been an invaluable partner to work with to maximize our use of Salesforce CRM and MC. They are very responsive when we reach out to them and are very knowledgeable about Salesforce.

The team fully understood our desire for continuous engagement with the contacts. They also fully understood the dense network of relationships between contacts and accounts. Hence, they developed creative and powerful solutions for our needs. The team was creative in activating chunks of functionality so that we could use the solution in a natural cadence with external activities. This first phase finished on time and under budget. The second phase is at its mid-point and also on schedule and budget.