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Customertimes - Agentic Transformation Partner
Multi-cloud Salesforce Implementation, Data, and AI for Business
- Industry Competencies
- Consumer GoodsFinancial ServicesHealthcare and Life SciencesManufacturingProfessional ServicesPublic Sector and Government
- Product Competencies
- AgentforceAgentforce MarketingAgentforce SalesAgentforce ServiceAnalyticsData 360Platform
- Certified PeoplePeople employed by the consultant who hold Salesforce certifications that align to competencies
- 328
- CertificationsThe number of certifications held by people at this organization that align to competencies
- 1,377
Customertimes delivers AI automation, data intelligence, and CX solutions that accelerate outcomes across Salesforce and other modern data platforms. Solutions partner with deep industry expertise for multi-cloud implementation.
Description
Customertimes is a global consulting and solutions partner helping enterprises design and scale end-to-end, multi-cloud Salesforce architectures. We connect Salesforce Industry Clouds with ERP, data platforms, analytics, and AI to drive measurable business outcomes. Our services include: • Salesforce implementations (Agentforce, Data Cloud, Sales, Service, Experience, Marketing, Revenue, and Industry Clouds) • Integration & data architecture (MuleSoft, SAP, Databricks) • AI, analytics & automation (Agentforce, Einstein AI, Tableau) • Product development, UX, and AppExchange solutions • Managed services and Centers of Excellence We support 500+ customers across 60+ countries, helping organizations in Manufacturing, Life Sciences, CPG, and Financial Services modernize operations, accelerate growth, and unlock value from their Salesforce investments.
Highlights
Enterprise Orchestration Expertise We design business platforms around Salesforce, orchestrating data, AI, and industry systems to deliver scalable, outcome-driven transformation.
Faster Time-to-Value Proven accelerators, AI-powered tools, and industry frameworks reduce implementation time by up to 40%, lowering cost, risk, and operational complexity for global enterprises.
End-to-End Cloud Excellence From Salesforce Clouds and Data Cloud to MuleSoft, SAP, and AI — we unify CRM, data, and engagement into a single, scalable platform.
Customertimes's Achievements
Customertimes's Impact
Pledge 1%
This company pledges 1% of their product, profit, equity, or time to support the community.
Provider Details
Customertimes
New York, USA
Customertimes is a Salesforce Summit Partner with 20+ years of experience delivering enterprise digital transformation across the Salesforce ecosystem. We help organizations modernize customer engagement, streamline operations, and accelerate growth through AI-powered solutions, enterprise integrations, and scalable cloud architectures. Our expertise spans Agentforce, Data Cloud, Sales Cloud, Service Cloud, Experience Cloud, CPQ, Field Service, and industry-specific Salesforce solutions. We combine deep platform expertise with modern data and AI capabilities across complex enterprise environments. Headquartered in New York City, Customertimes supports customers across North America, Europe, and Latin America through a global delivery model. We have deep industry expertise across Life Sciences & HLS, CPG, Manufacturing, FinTech and other industries. CT has been recognized by ISG as a Leader in the Salesforce Ecosystem Partners report. In addition to enterprise consulting and implementation services, we develop Salesforce-based products and accelerators for the CPG and CH industries, helping organizations improve retail execution, field operations, and customer engagement.
Geographic Focus
Shows the regions where the provider operates or has done business
Countries
United States • Canada • Japan • Belgium • Brazil • Bulgaria • Colombia • Finland • France • Georgia • Germany • Hong Kong • Israel • Kazakhstan • Latvia • Mexico • Montenegro • Poland • Portugal • Spain • Switzerland • Tunisia • Türkiye • Ukraine • United Kingdom • Uzbekistan
Languages
Supported Languages
English • French • German • Italian • Portuguese • Spanish