Vonage Contact Center (NewVoiceMedia) | CTI, Telephony, HVS, Dialer, BYOT Voice - Vonage (formally NewVoiceMedia) - AppExchange
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Vonage Contact Center (NewVoiceMedia) | CTI, Telephony, HVS, Dialer, BYOT Voice

By Vonage (formally NewVoiceMedia)
Vonage Contact Center (NewVoiceMedia) | CTI, Telephony, HVS, Dialer, BYOT Voice
Create exceptional customer experiences
Why Salesforce customers choose Vonage Contact Center
Delight customers with immediate context and personalization. Empower agents with the right data.
Delight customers with immediate context and personalization. Empower agents with the right data.
Leverage the right data and analytics making it a breeze to coach agents and manage your operations
Leverage the right data and analytics making it a breeze to coach agents and manage your operations
Easily click-to-dial or use dialer lists from within Salesforce to increase calls and connects
Seamless integration into Salesforce High Velocity Sales
Easily click-to-dial or use dialer lists from within Salesforce to increase calls and connects
Additional Salesforce-centric solutions to deliver great customer experiences in your contact center
Additional Salesforce-centric solutions to deliver great customer experiences in your contact center
Additional Salesforce-centric solutions to deliver great customer experiences in your contact center

Starting at $65 USD per user per month Our pricing model: 1. Annual per-seat license fee, with volume & term discounts available 2. Additional domestic and/or international call charges 3. One-time implementation fee

Discounts available for nonprofits

Rating

(835)

Latest Release

6/30/2020

CATEGORIES

Customer Service

Industry

Financial Services, Healthcare & Life Sciences
Cloud Software for Contact Center & Inside Sales Teams (incl CTI & Dialer)

Vonage Contact Center (VCC) delivers Salesforce telephony integration including Omni-Channel, CTI, IVR, HVS, click-to-dial, auto dialing, call recording, call routing, speech analytics, auto-logging, dialer, and Service Cloud Voice BYOT ready.

Starting at $65 USD per user per month Our pricing model: 1. Annual per-seat license fee, with volume & term discounts available 2. Additional domestic and/or international call charges 3. One-time implementation fee

Discounts available for nonprofits