Vonage Contact Center (NewVoiceMedia) | CTI, Telephony, IVR, ACD, Dialer, Voice - Vonage (formally NewVoiceMedia) - AppExchange
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Vonage Contact Center (NewVoiceMedia) | CTI, Telephony, IVR, ACD, Dialer, Voice

By Vonage (formally NewVoiceMedia)
Vonage Contact Center (NewVoiceMedia) | CTI, Telephony, IVR, ACD, Dialer, Voice
Create exceptional customer experiences that help serve better and sell more
Delight customers with immediate context and personalization. Empower agents with the right data.
Delight customers with immediate context and personalization. Empower agents with the right data.
Leverage the right data and analytics making it a breeze to coach agents and manage your operations
Leverage the right data and analytics making it a breeze to coach agents and manage your operations
Easily click-to-dial or use dialer lists from within Salesforce to increase calls and connects
Easily click-to-dial or use dialer lists from within Salesforce to increase calls and connects
Additional Salesforce-centric solutions to deliver great customer experiences in your contact center
Additional Salesforce-centric solutions to deliver great customer experiences in your contact center
Additional Salesforce-centric solutions to deliver great customer experiences in your contact center
Watch a short video on NewVoiceMedia and Salesforce Sales Cloud
Watch a short video on Vonage (NVM) and Salesforce Service Cloud

Starting at $65 USD per user per month Our pricing model: 1. Annual per-seat license fee, with volume & term discounts available 2. Additional domestic and/or international call charges 3. One-time implementation fee

Discounts available for nonprofits

Rating

(744)

Listed On

5/22/2010

Latest Release

11/13/2019

CATEGORIES

Telephony
Cloud Software for Contact Center & Inside Sales Teams (incl CTI & Dialer)

Vonage Contact Center (VCC) delivers Salesforce telephony integration including CTI, IVR, ACD, click-to-dial, auto dialing, call recording, call routing, speech analytics, auto-logging, dialer. Watch the demo to see our call center & inside sales apps

Starting at $65 USD per user per month Our pricing model: 1. Annual per-seat license fee, with volume & term discounts available 2. Additional domestic and/or international call charges 3. One-time implementation fee

Discounts available for nonprofits