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Vonage Premier for Salesforce Voice Contact Center and CTI
Vonage Premier for Service Cloud Voice | BYOT | Partner Telephony
Starting at $50 USD/user/month
- Industries
- Financial ServicesHealthcare & Life SciencesHigh Tech
- Business Need
- Customer ServiceTelephony
- Requires
- Sales CloudService Cloud
- Compatible With
- Financial Services Cloud
Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.
Highlights
DESIGNED FOR SALESFORCE VCC’s tight Salesforce integration is reflected in our 5-star rating and more positive reviews than any other CTI vendor. VCC was designed from the start to integrate natively to Salesforce for pure cloud-to-cloud telephony.
WORKS SEAMLESSLY WITH SALESFORCE OMNI-CHANNEL Use voice with Salesforce digital channels, performing intelligent routing of calls, emails, chats, social & SOS requests to the appropriate agent using powerful business logic to create a consistent CX.
SPEECH ANALYTICS VCC’s integrated speech analytics solution, Conversation Analyzer, delivers powerful insights, and when combined with real time transcription, call control and routing all natively embedded in SCV, provides the perfect solution.
Provider Details
Vonage
United States
- Social ImpactPledge 1%This company pledges 1% of their product, profit, equity, or time to support the community. Learn more about Pledge 1%
- Pledge 1%
Founded
1999
Website
Phone
USA 1-855-534-2888 UK 0800 280 2888Vonage is redefining business communications, helping enterprises use fully-integrated unified communications, contact centre and programmable communications solutions via APIs. True to our roots as a technology disruptor, we've embraced technology to transform businesses to collaborate more productively and engage their customers more effectively across all communications channels.
Pricing Details
Vonage Premier for Service Cloud Voice
$50 USD/user/month
Free trial available for 60 days
Lowest Starting Price