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Communicator Integration
Fulfil campaigns, synchronise contacts and view campaign activity metrics.
Overview
Communicator's integration provides the ability to fulfil campaigns, synchronise contacts and view email campaign metrics in an automated manner via the Communicator platform. It is a hosted solution which exploits the APIs of both platforms.
Automated campaign fulfilment
Contacts synchronisation
Email campaign metric synchronisation
Communicator provides hosted middleware to clients requiring integration between Salesforce and Communicator. This integration allows you to create and run campaigns from within Salesforce utilising the powerful delivery capabilities of Communicator. This solution also facilitates the synchronisation of contact data between your Salesforce contacts and Communicator tables and mailing lists. It provides visibility of activity metrics following email campaigns within Salesforce. Contacts will be enhanced with details of emails opened, clicked, unsubscribed and bounced. The synchronisation occurs periodically specific to each client. Clients will require the creation of custom objects within Salesforce. All hosting and operation is facilitated by us at Communicator . The middleware exploits the APIs of both Salesforce and Communicator, ensuring that there is no dependence on client side plug-ins.
Categories
- Business Needs
- Campaign Management