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Communicator Integration

Fulfil campaigns, synchronise contacts and view campaign activity metrics.

No Ratings
Business Need
Campaign Management

Compatibility

Salesforce Editions
Enterprise
Unlimited
Developer
Additional Requirements
None.

App Details

Listed On
12/02/2011
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
12/01/2011

Additional Details

Communicator provides hosted middleware to clients requiring integration between Salesforce and Communicator. This integration allows you to create and run campaigns from within Salesforce utilising the powerful delivery capabilities of Communicator. This solution also facilitates the synchronisation of contact data between your Salesforce contacts and Communicator tables and mailing lists. It provides visibility of activity metrics following email campaigns within Salesforce. Contacts will be enhanced with details of emails opened, clicked, unsubscribed and bounced. The synchronisation occurs periodically specific to each client. Clients will require the creation of custom objects within Salesforce. All hosting and operation is facilitated by us at Communicator . The middleware exploits the APIs of both Salesforce and Communicator, ensuring that there is no dependence on client side plug-ins.

Need help?

Communicator

Newcastle upon Tyne and London, UK

1st line support available Monday to Friday 0800-1800 GMT. Critical out of hours support available at all other times.

Support Phone+44 (0) 844 870 8971