Data Cleanser — Salesforce-Native Deduplication & Mass Merge

Great App with marvelous support

When DemandTools changed their non-profit pricing from free to astronomical, I had to go searching for a replacement for the record merge function. Data Cleanser turned out to be a great and very affordable replacement. DemandTools can merge records in any object, this merges on accounts, contacts, and leads, as well as account/contact/lead combinations. That said, it was rare that I had to merge records from other objects and the price difference is well worth this limitation. Also, Data Cleanser support is AWESOME, and I can’t say enough about it. They are also very receptive to suggestions for improvements to the app. The app also work from within Salesforce, so there is no need to install something on multiple devices. I can even do merges from my iPad.

Great app and fantastic support!

Great app with phenomenal customer and tech support. I have been able to wipe out 37,000+ duplicate records in our system with ease and quickly. The app UI is very simple and user friendly. This coupled with the ability to see all data fields and customize your view to show exactly what you want, how you want, makes this app a great and cost effective purchase. I would recommend this to anyone who needs to de-dupe their SF instance.

Worthwhile and easy to use, but has some limitations

Got the free trial & did end up buying a full license of this app. Positives -- it is so easy to use and, once you get the scenarios fully setup & tested, the dup list results it provides are quite good. It then becomes quick and easy to review / merge. Negatives -- our Lead database is huge and it takes hours to fully "process" each time you run a new duplication scenario or make a change to an existing one. Also the filters are limited and do not currently allow you to segment lead data by created/modified date or (wishful thinking on my part) a more sophisticated method like campaign membership, etc... which would help limit the scope and speed up the process. Ultimately the tool is really useful, but also has room for future improvement.

Does what it is suppose to

This is definitely a useful tool. It does exactly what it is intended: remove duplicates in your Salesforce database. It is user friendly and simple to use. It is, however, pretty slow (specifically during the processing of activating/deactivating scenarios) and during the mass merging procedure. I recommend Data Cleanser to anyone who has a fairly large database.

Great Tool

I recommend this tool to anyone interested in cleaning up their data and eliminating duplicates. There are other tools out there but none of them match the benefit and cost.

Excellent Tool

This is a great tool to remove duplicates in bulk. We had 4,818 duplicate records in the system. We ran a simple operation and then clicked Mass Merge and within minutes all contacts were merged. Had we done this manually without Data Cleanser Pro it would have taken countless hours and wages to get it done. It is an excellent tool. We are very pleased.

Very good design, but buggy. However, the bugs were resolved quickly.

I've became a bit of a paying beta tester for this app, but it's alright with us as it got the job done and overall delivers good value. We ran into issues with mater rules not doing its job properly but the Stratus team was there to help us the entire way and delivered a new package within a relatively short time. This app delivers excellent value on areas where there are no bugs, the user experience is excellent for the non buggy parts as well. The folks hear what the customers are saying and actually act on suggestions as well. What's also good about this app is that compared to demand tools, the dedup process could be totally handed off to the users after the initial cleanse is complete, and there's no need to install a separate desktop app. There are plenty of improvements to be made but I think these guys are getting off to a very good start.

Awesome choice

I read reviews for, and spoke with several other Data Cleansing vendors (Ringlead, Duplicate Check, DupeBlocker) prior to choosing Data Cleaner. I wanted to make sure this product does everything those others do, while being simple to install and use. Plus, I wanted readily accessible support so I didn't have to wait around trying to trouble shoot or problem solve. Bottom line: it's a great decision to use this app. For my small organization (11 users) it was far more cost effective than Ringlead or DupeBlocker. Set up took minutes, using it is very intuitive, the app does everything it says it will (cleans data then prevents duplicates from lists, manual entry and/or web to lead) and support has been immediately available to answer my 'newbie' questions. I highly recommend the platform and the company.

I came back to write about Data Cleanser because it is that good.

After to data migrations, duplicating all of our Accounts and Contacts, I needed a solution that would be seamless and solid. Very surprised by how efficient this app was - we successfully de-duped all Accounts in 2 hours (10,000 Accounts).

Easy to use and great support!

An excellent de-duplication application. This tool is easy to use and provides so much great functionality. The support was also excellent, they replied right away to our questions and helped us work through the scenarios to come up with the ones that would best suit our needs. I would recommend to anyone who wants to clean up their data.