PIIT Viper - ITIL Help Desk - Stone Cobra - AppExchange
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PIIT Viper - ITIL Help Desk

Paid

Rating

(4)

Latest Release

4/9/2010

CATEGORIES

IT Management
ITIL for a new Generation of IT Help Desks

PIIT Viper is a full IT Help Desk application for Problem/Incident Management. Built natively on Force.com, PIIT Viper addresses ITIL volume four, Service Operation, and integrates best practices of Kepner-Tregoe and Knowledge Centered Support (KCS).

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