Help & Support
Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More
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PIIT Viper - ITIL Help Desk
ITIL for a new Generation of IT Help Desks
Paid
- Business Need
- IT Management
PIIT Viper is a full IT Help Desk application for Problem/Incident Management. Built natively on Force.com, PIIT Viper addresses ITIL volume four, Service Operation, and integrates best practices of Kepner-Tregoe and Knowledge Centered Support (KCS).