Nexternal eCommerce Connector

Works great!!

The app works great - very intuitive and easy to use!

As great as promised

This app works perfectly. We got everything we needed out of it and more and setup was incredibly easy.

Custom Fields & Syncing Made Easy

Nexternal’s eCommerce Connector App and Clouds for Good make syncing ecommerce data with the Salesforce a breeze.

Salesforce plug in with Nexternal

We used Salesforce before we found Nexternal. The abilty to intergate the two was just one more reason for us to choose Nexternal as our provider for online shopping.

Great tool for Nexternal Connections

This tool makes it easy and intuitive to move data from Nexternal. Its all pretty much point and click - no real programming involved (we modified the maps a little but I don't think you even have to do that? Tool just "runs' in the background - to the point where you forget its even there. If you have Nexternal - this is a great app to move data to and from your SFDC Instance.

Excellent Product and Support!

I have used Nexternal for one of my clients and I am extremely satisfied with the product, the integration, and the support. Bobby from Nexternal did an excellent job keeping my client happy, he was very responsive and provided a lot of hands on support. Nexternal is exactly what our client needed.

LOL, Nexternal's "integration" to Salesforce is a joke

The way Nexternal makes you set products up in their system makes it impossible for it to tell Salesforce what exactly you sold. They slapped together some lazy weekend coding job that basically tells Salesforce "hey here's some stuff" but if you think it will integrate with your existing products like their documentation claims, dream on. Moreover, their "support" person has never so much as logged on to Salesforce. After weeks of being told to "follow the documentation" every time we had a problem, they finally contacted a Salesforce coder. I have the emails. Turns out their documentation is completely wrong, but because you're only allowed to communicate with people who have no idea what you're talking about, it took forever to figure that out. Their app does not map data from Nexternal to Salesforce in the way their documentation says, so all the time we spent trying to do what they told us was a waste. Nexternal's system thew data into completely random Salesforce fields, added numbers into other fields, created their own versions of existing products, and caused complete data havoc. If finally sending an email to someone who has a clue about Salesforce weeks after we ask for help from Nexternal with their self-professed "turnkey" Salesforce integration constitutes "support," then I guess it's supported. Our bill for this? $1000 for the setup, and based on 3% of sales for the fist month (that we STILL can't export to Salesforce) it will be another $1000. If we calculate the staff time we wasted doing what they told us to do, you can probably quadruple that number.

Nexternal App

We have had a great experience with the Nexternal's customer service. We encountered many integration problems with Salesforce, and Nexternal was very involved in helping us solve the problem and resolve our issues. They were competent and attentive to our needs. We highly recommend that you understand clearly what you are looking for in an eCommerce solution, and make sure to communicate it well with your sales representative. Asking the right questions will eliminate later frustration. Overall, our sales representative worked with us to get set up correctly, and connected us with the help we needed to make our eCommerce solution work for us.

Wow, what ease!

"It works perfectly and it's a breeze! It pulls in all orders, customer information and products into the connector from my site www.biolifenow.com by way of salesforce." David Annakie- CEO Biolife Energy Systems, "Healthy products for life"

eCommerce and Force.com!

I have been waiting to see an ecommerce application integrate out of the box with Salesforce.com for quite some time. It is great to see that Nexternal hit the nail on the head with this one. Setting up the eCommerce Connector is a snap and data flows to native Salesforce.com objects as expected. I recommend this application for any consumer goods company that wants to take online or phone orders. Carter Wigell President CloudTrigger