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Metaswitch Click-to-Dial for Salesforce

Metaswitch Click-to-Dial for Salesforce

Free  

Never requires payment

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Business Need
Telephony

Compatibility

Salesforce Editions
Enterprise
Unlimited
Additional Requirements
Telephone service is provided by a service provider that has deployed Metaswitch EAS equipment. For EAS/CommPortal V7.3 and later.

App Details

Version
Metaswitch Salesforce Click-to-Dial/1.17 1.17.0
Listed On
05/16/2012
Latest Release
03/02/2022
Supported Features
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Editable Code
This product is installed as an unmanaged package in your Salesforce org and its code is available to view and modify.
Lightning Ready
Editable Code
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 1
Custom Tabs: 1
Custom Apps: 1
Lightning Components
Global: 0
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.17.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
05/09/2012

Additional Details

Metaswitch Salesforce Click-to-Dial requires that your telephone service is provided by a service provider that has deployed Metaswitch EAS equipment. Metaswitch Salesforce Click-to-Dial is the only tool that works extensively from a Salesforce perspective. Nothing separate to install, maintain, or relearn. It's agent and administrator ready! Works from anywhere! PC/Mac with internet access, all popular browsers, plus a phone or SIP client and your Salesforce and CommPortal credentials. That's all you need to get started. Easily re-brand the application to your corporate images, or as a service provider reselling Salesforce + Metaswitch integrated solutions. Download it today. It just takes a few clicks, all fully explained in the user guide

Need help?

VersatileCapitalist, Inc

Vancouver, BC, Canada

App support provided by combination of Provider and Metaswitch Networks. Application is considered "As Is" and not currently part of SLA. Contact innovators@metaswitch.com for support disposition and professional services requests.

Support Phone+1 (415) 513-1500