E2A: Smart Email Automation: AI-powered Email Routing + Triage + Data Extraction

Excellent Service Tool

We have just finished implementation, the team was great to work with throughout the process, and very innovative. Highly recommend for turning emails in requests / cases / anything you want!

Email Efficiency with Guided Knowledge and Support

This app has been a great addition for our team to bring email communications into Salesforce to allow our team to work from a centralized workspace. The flexibility to set rules based on context within emails is what separated E2A from other options. The knowledge of the E2A team, along with their top tier support has allowed our team to find solutions that will help guide us to a more efficient process.

Exceptional Tool with Outstanding Support

We’ve been using Email to Anything and absolutely love it! The app has significantly streamlined our workflow by reducing the need for manual case creation, saving us a tremendous amount of time and effort. The customer service team is outstanding—always responsive, proactive, and genuinely committed to helping us get the most out of the product. Their willingness to go above and beyond makes a huge difference. Highly recommend this solution to anyone looking to improve efficiency and simplify processes!

E2A – Exceptional automation that dramatically improved our efficiency & outstanding team suppor

Ortoo E2A helped us automate several key recruitment workflows and drove a 63% reduction in manual lift, expanding our team’s bandwidth and giving us more time to focus on meaningful candidate connections. The impact on efficiency, data accuracy, and workflow clarity has been tremendous. Highly recommend for any team looking to streamline processes in Salesforce. Their support team has also been incredible. Special thanks to Quratulain!! Your creative solutions and consistent support have made all the difference for us!

Overall a great experience!

We are a company that heavily relies on email, and discovering the Email-to-Anything feature has been a game changer for our team. It has eliminated a significant amount of time previously spent manually entering data into Salesforce. As an admin, I always worry about implementing new apps in our system, but with the Ortoo team we had zero issues and received excellent customer support. A special shout-out to Quratulain for always staying on top of everything and being available whenever we need her!

Great Customer Support

Great support from the Ortoo team — they were approachable, responsive, and very helpful throughout. Much appreciated! Special thanks to @Rida Akhtar

The solution address very well gaps with Email to Case that can help organizations scale

I like how simple the UI is to configure the application to assign different department customized emails to get updates and link information. The best part is the way you can query email settings or metadata to do advance automations help organizations scale big

Great Customer Support

Great support from the Ortoo team — they were approachable, responsive, and very helpful throughout. Much appreciated! Special thanks to @Rida Akhtar

Great Product & Amazing Support!

The App is incredible, since it allows us to collect and manage all emails in one place - in salesforce. The support is great - our software and support engineer Qurat has the quickest response time I have ever seen. She solved every last of our needs! Thanks a lot!

Hands down Best Support I've ever experienced & Great functionality!

We are just hot off the trails of a deployment project using this functionality and I couldn't be happier with the level of support and service offered by the E2A team. It made the deployment and implementation of the tool a breeze and they were always quick to respond and offer guidance. Specifically @Sabika Ali and @Quratulain Tariq were excellent. Functionally, E2A does everything we needed it to do with some nice bells and whistles on the side and has allowed us to shift larger teams directly into Salesforce. The reporting and audit trail E2A provides by having emails link directly to records has also meant our reporting capability has expanded massively. It's a win win for both end users and exec and ultimately allows us to offer a better customer experience for our customers. Excited to see what else is on offer from E2A!