Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Capgemini

Get the Future You Want

Salesforce Consultants
Industry Competencies
Consumer Goods
Energy and Utilities
Financial Services
Healthcare and Life Sciences
Manufacturing
Public Sector and Government
Retail
Travel, Transportation and Hospitality
Product Competencies
Agentforce
Agentforce Commerce
Agentforce Marketing
Agentforce Sales
Agentforce Service
Analytics
Data 360
Platform
Certified People
People employed by the consultant who hold Salesforce certifications that align to competencies
8,070
Certifications
The number of certifications held by people at this organization that align to competencies
25,624

Description

Capgemini has been a global strategic consulting partner with Salesforce since 2007. We deliver thought leading business value and transformational solutions to multiple industry sectors across the globe. We have a strong global network of over 6300 certified Salesforce/MuleSoft experts. This has greatly enhanced our capabilities and solutions to meet the digital customer experience needs of our clients globally, accelerating innovation and competitiveness. Whether you are new to cloud technology or looking for the right partner to help enhance your solution, Capgemini is at the forefront of industry innovation and can help you Get the Future You Want. Salesforce 2024 Awards: AMER Communications SI Partner Salesforce 2023 Awards: Sales Excellence Awards Portugal and France, Outstanding Knowledge Partner Spain and France, Public Sector and Retail CPG Partner France, Outstanding New Win Logo Partner MuleSoft 2023 Awards: Global Practice Development Partner of the Year; JAPAC Practice Development Partner of the year; AMER/LATAM Partner of the Year; UK Partner of the Year; France Partner of the Year; JAPAC Partner of the Year; ANZ Partner of the Year; ASIA Partner of the Year

Highlights

Capgemini provides a full suite of industry specific offerings including strategy and program management, development and implementation, as well as on-going support and maintenance to clients enabling them to create business value for their customers.

We have built solutions & accelerators for financial services, retail, manufacturing/med device, telco, hospitality & public sector, including Field Service, Auto Cloud, MuleSoft & Slack. We are a GenAI, Auto Cloud, NetZero & Slack go to market partner.

As a leader in digital transformation, we are working to ensure that technology & innovation drive sustainable and social development. Our three fundamental pillars are: Diversity & Inclusion, Digital Inclusion, and Environmental Sustainability.

Provider Details

Capgemini*
Paris, FR
Social Impact
Pledge 1%
This company pledges 1% of their product, profit, equity, or time to support the community. Learn more about Pledge 1%
Pledge 1%
Founded
1967
Phone
+1-425-818-3364

Capgemini is an AI-powered global business and technology transformation partner, helping organizations reimagine their future and deliver tangible business value through innovation, technology, and people. With a strong heritage of nearly 60 years, Capgemini is a responsible and diverse organization of over 420,000 team members across more than 50 countries, serving clients globally with deep industry expertise and a robust partner ecosystem. We deliver end-to-end services and solutions, spanning strategy, design, technology, engineering, and business operations—empowering enterprises to accelerate their digital and sustainable transformation journeys. Leveraging market-leading capabilities in AI, generative AI, cloud, data, and digital engineering, Capgemini enables organizations to unlock innovation, enhance customer experiences, and drive measurable outcomes at scale. At Capgemini, we combine technology with purpose—imagining and making the future real through responsible and ethical innovation that creates lasting value for businesses and society. Get the future you want | www.capgemini.com

Geographic Focus

Shows the regions where the provider operates or has done business
Countries

United States • Canada • Japan • Algeria • Argentina • Australia • Austria • Belgium • Brazil • China • Colombia • Denmark • Egypt • Finland • France • Germany • Hong Kong • Hungary • India • Indonesia • Ireland • Italy • Malaysia • Mexico • Morocco • Netherlands • New Zealand • Norway • Philippines • Poland • Portugal • Singapore • Spain • Sri Lanka • Sweden • Switzerland • Tunisia • Ukraine • United Arab Emirates • United Kingdom • Vietnam

Languages

Supported Languages

Dutch • English • Finnish • French • German • Italian • Japanese • Korean • Portuguese • Russian • Simplified Chinese • Spanish • Swedish • Thai • Traditional Chinese

More From This Provider

by Capgemini*
A pre-built, pet insurance solution designed to integrate seamlessly with your existing core offerings – at lighting fast speed.

by Capgemini*
No Ratings
Deliver exceptional customer experiences with AI-powered service transformation on Salesforce. Unify customer data, automate support processes, and empower agents with intelligent insights.

by Capgemini*
No Ratings
Emerging technologies – particularly AI and agentic AI – are accelerating the evolution of customer expectations. What customers expect is no longer linear or predictable; it changes by context, moment, and intent.

by Capgemini*
No Ratings
The emergence of agentic AI signals a profound transformation for customer service, complementing teams and self-service experiences with proactive, intelligent, real time and continuously learning services that deepen customer relationships