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Capgemini
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Case Studies
Telia Sets Up CRM System in Record Time Utility Modernizes Management System with Software-as-a-Service Enhanced Customer Service and Product Innovation for Telegraph Media Subscribers FILA transforms into an experience-driven retailer Jaguar Land Rover Simplifies campaign management and reporting with the Everest application SingEx implements Salesforce Sales Cloud to move closer to full digitization GE Healthcare optimizes medical equipment installation logistics with Salesforce CRM Estes Express Lines drives growth with customer service Vlocity CRM (Salesforce Industry) to automate various processes associated with customer service and Capgemini implements Salesforce CRM Platform across 22 countries for Atos Medical Capgemini and Salesforce Support Volvo Car Apec in its business transformation Capgemini delivers a digital customer experience at scale with Entercard Capgemini helps Hema create exceptional simplicity for customer service Capgemini co-creating a high-class customer experience for Hunkemoller TAG Heuer develop and roll out a new ecommerce ecosystem setting them apart MILLERKNOLL, A COMPANY BUILT ON ICONIC DESIGNS, NOW OPERATES AS ONE B2C ENTERPRISE BREITLING AUTOMATES CARBON EMISSIONS DATA MANAGEMENT WITH THE SALESFORCE NET ZERO CLOUD SOLUTION SCOTTISH WATER REIMAGINES FIELD SERVICES WITH SWIFT LIBERTY LATIN AMERICA TRANSFORMS THE TELECOMS CUSTOMER EXPERIENCE 0:00 / 2:31 Volkswagen Group Sweden revamps customer experience with Salesforce Pioneering Customer Engagement with LS Cloud LPL & Capgemini: Automating advisor onboarding with FS cloud CRM Transformation: A strategic choice for leaders in Life Sciences Volkswagen Group and Capgemini drive large-scale CRM transformation with an omnichannel Salesforce Supercharging Heathrow Airport’s digital customer experience evolution using Salesforce Liberty Latin America transforms the telecoms customer experience