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Qualtrics - Customer Experience Management for Salesforce

By Qualtrics

Add your customer's voice to Salesforce CRM

Paid Add-On Required  

Payment required for external services or products

Try It
Business Need
Surveys
Requires
Sales Cloud
Compatible With
Government Cloud

Combine customer experience data with operational data to better understand customer behavior and build strong client account relationships. Automate customer feedback across workflows, analyze data, and embed insights in your Salesforce dashboard.

Highlights

Embed Qualtrics' advanced customer feedback analytics in Salesforce to surface customer insights and take action to win...all in one platform.

Automate feedback requests in Salesforce based on account milestones to understand customer behavior across the entire sales cycle from lead to revenue.

Show customers you're listening by taking personalized actions to address experience gaps and delight each customer contact in your database.

Provider Details

Qualtrics
Provo, Utah, USA
Social Impact
Pledge 1%
This company pledges 1% of their product, profit, equity, or time to support the community. Learn more about Pledge 1%
Pledge 1%
Founded
2002
Website
Email
Phone
800-340-9194

Qualtrics, the leader in customer experience and creator of the Experience Management (XM) category, is changing the way organizations manage and improve the four core experiences of business––customer, employee, product, and brand. Over 11,000 organizations around the world are using Qualtrics to listen, understand, and take action on experience data (X-data™)––the beliefs, emotions, and intentions that tell you why things are happening, and what to do about it. The Qualtrics XM Platform™ is a system of action that helps businesses attract customers who stay longer and buy more, engage employees who build a positive culture, develop breakthrough products people love, and build a brand people are passionate about. To learn more, please visit qualtrics.com.

Pricing Details

Paid Add-On Required

You must pay for a product or service that is external to Salesforce for this solution to work.

Get in touch with your Qualtrics representative.