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Chatter Unfollow Rules - Unmanaged Package
Automated rules stop following records to avoid the 500 following limit.
- Business Need
- Chat & Web Conferencing
Avoid the 500 following limit! Set up automated rules that determine when users should stop following records. Each night, Rules remove everyone following the records that meet your criteria. Example: Unfollow closed case 5 days after close
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Criteria are very broad. Plagued by test issues.
This might be useful if the tests did not fail. In reviewing we decided that the criteria for un-following were not flexible enough for our needs; essentially you can use criteria to identify a record but then you need to have all users un-follow (you cannot set criteria to just have some users unfollow). Ultimately we created a simple trigger ready flow that can be called from workflow rules to achieve the same goal (with greater flexibility).
Great Idea, Good Interface - Horrible Test issues with Unmanaged version
This is a good app. If you're not going to modify it or build off it - go download the managed version! The unmanaged version has many test failures. There are two Classes, one passes 21 out 50 unit tests. The second class fails all 23 Unit tests. I'm really glad there's so many tests, I am disappointed all the system.asserts fail on those tests. This makes the unmanaged package not worth installing unless you're planning on doing a lot of modification to the tests and the product. It's a great idea. The actual functionality works well. So if you don't need the modifications go download the managed version! https://appexchange.salesforce.com/listingDetail?listingId=a0N30000003IX0UEAW
Failed test processes..
I installed this app. All functions works perfect. But it fails all tests. I cannot deploy other APEX class because classes from this APP are failing. Does anyone have same problem?
Missing sObject
The class 'UnfollowProcessUnfollowQueueBatch' has the following line of code which trys to query data from 'chttrunfollow__UnfollowQueue__c' but this object doesn't exists... //note I'm using "less or equal to today" as if it's less, than the batch apex queue was backed up and missed a day global String sObjectQuery ='Select Id, recordId__c, objectName__c FROM chttrunfollow__UnfollowQueue__c WHERE scheduledUnfollowDate__c
Hi Izay - I'm the author of the app. Can you send me an email? jkucera at salesforce.com. I'd like to understand more on what you are looking to do here. Also, if you aren't planning on modifying the code, I highly recommend the Managed version instead: http://appexchange.salesforce.com/listingDetail?listingId=a0N30000003IX0UEAW
Test Class Errors
NEED this app/capability but had to uninstall the app because it was causing errors (test classes fail when we try to deploy our own). Example - Failure Message: "System.AssertException: Assertion Failed: Expected: 2, Actual: 0", Failure Stack Trace: "Class.UnfollowTests.verifyDaysDelayDupeRecordID: line 1365, column 1"
Gazi Ahmed
01/25/2013
Hi John, I am having same issue with the unmanaged version of this APP. Any fix for it? I would love to use unmanaged package if possible.
Sorry you are having problems with a test failure - I know how frustrating that can be. Were you planning on modifying the code? If not, I highly recommend using the Managed version instead as it tends to be more stable and has a few more fixes that I couldn't upload to the unmanaged version: http://appexchange.salesforce.com/listingDetail?listingId=a0N30000003IX0UEAW Feel free to email me as well jkucera at salesforce.com
great app, but just a workaround for a broken feature
Salesforce really needs to build in some solution for this into Chatter - we shouldn't need a app to resolve this issue. vote for the idea here - https://sites.secure.force.com/success/ideaView?id=08730000000HgdbAAC&sort=2
Great tool but getting errors
Seems like a great tool but for some reason I am getting the following error on the scheduled Apex job which calls the 'UnfollowProcessUnfollowQueueBatch': First error: sObject type 'chttrunfollow__UnfollowQueue__c' is not supported. If you are attempting to use a custom object, be sure to append the '__c' after the entity name. Please reference your WSDL or the describe call for the appropriate names. Any thoughts on how to resolve this issue especially since I haven't changed anything after the install minus creating some unfollow rules? TIA!
Izay Irizarry
09/20/2012
Hi Maria, I am currently experienceing the same problem as you had. Did you find a solution for this problem? After getting this message, I looked at the class causing the error and it seems that it is trying to query records form an object maned 'chttrunfollow__UnfollowQueue__c' but this object doesn't exist.... I looked at all objects related to this app and none seems to have the same fields being queryed by this class.
What errors? Loving it.
I work for Stone Cobra, a small-ish company, and we build service and support applications on top of the platform. So the caliber of code heads is very high. When a user hit the follow limit I over heard just have 'Steve' "do an execute anonymous to remove old records" for the user. I mentioned "There's an app for that" for free and can be configured based on rules. I installed the unmanaged because I'm sure we'll want to customize the code at some point. The install was perfect and created my first rule within minutes. Had one issue where I wanted to remove people for any leads created more than 6 months ago. The standard rule, create date greater than 180 days, only looks at the those leads which are created beyond the rule created date. I emailed the address in the documentation about this. I received a response the next day explaining this and told me just to create a formula field to calculate the number of days old the lead is, and then run an immediate rule for any of those leads. Perfect! Don't let the failed installs reviews detour you away from this app.
Unsuccessful install
At first my install failed and I received a long email error:. The support team jumped right in and helped me out. This app is awesome and works as advertised. I deducted 1 star from the Overall experience only because there is currently no way to un-follow accounts.
Marvin Madamba
02/05/2011
This is now installed and working great on our SF instance. Thanks.
Excellent Application
Installed with no problems for me. I setup three rules and they can successfully right away. Excellent application, it save me from having to right triggers or a batch job myself. A Must have if using Chatter!!!
Yes it fails almost all the tests. There are two test classes. Unfollow Tests has 21/50 tests passing. Unfollow Tests2 fails all 23. I had to uninstall this app in Production because of these failures. Too bad since it's a great starting point. All the tests failures makes the unmanaged version almost useless.