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Chatter Unfollow Rules - Unmanaged Package

Automated rules stop following records to avoid the 500 following limit.

Free  

Never requires payment

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Business Need
Chat & Web Conferencing

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MVP
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Ranger
Lifelong learners who have earned the Ranger rank or higher on Trailhead
3.09
Lifetime average
Showing 10 of 11 Reviews
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Ian Carswell

Criteria are very broad. Plagued by test issues.

This might be useful if the tests did not fail. In reviewing we decided that the criteria for un-following were not flexible enough for our needs; essentially you can use criteria to identify a record but then you need to have all users un-follow (you cannot set criteria to just have some users unfollow). Ultimately we created a simple trigger ready flow that can be called from workflow rules to achieve the same goal (with greater flexibility).

Brian Kwong - Healthgrades

Great Idea, Good Interface - Horrible Test issues with Unmanaged version

This is a good app. If you're not going to modify it or build off it - go download the managed version! The unmanaged version has many test failures. There are two Classes, one passes 21 out 50 unit tests. The second class fails all 23 Unit tests. I'm really glad there's so many tests, I am disappointed all the system.asserts fail on those tests. This makes the unmanaged package not worth installing unless you're planning on doing a lot of modification to the tests and the product. It's a great idea. The actual functionality works well. So if you don't need the modifications go download the managed version! https://appexchange.salesforce.com/listingDetail?listingId=a0N30000003IX0UEAW

Gazi Ahmed

Failed test processes..

I installed this app. All functions works perfect. But it fails all tests. I cannot deploy other APEX class because classes from this APP are failing. Does anyone have same problem?

Brian Kwong - Healthgrades
04/11/2013

Yes it fails almost all the tests. There are two test classes. Unfollow Tests has 21/50 tests passing. Unfollow Tests2 fails all 23. I had to uninstall this app in Production because of these failures. Too bad since it's a great starting point. All the tests failures makes the unmanaged version almost useless.

Izay Irizarry

Missing sObject

The class 'UnfollowProcessUnfollowQueueBatch' has the following line of code which trys to query data from 'chttrunfollow__UnfollowQueue__c' but this object doesn't exists... //note I'm using "less or equal to today" as if it's less, than the batch apex queue was backed up and missed a day global String sObjectQuery ='Select Id, recordId__c, objectName__c FROM chttrunfollow__UnfollowQueue__c WHERE scheduledUnfollowDate__c

John Kucera
Ranger
09/24/2012

Hi Izay - I'm the author of the app. Can you send me an email? jkucera at salesforce.com. I'd like to understand more on what you are looking to do here. Also, if you aren't planning on modifying the code, I highly recommend the Managed version instead: http://appexchange.salesforce.com/listingDetail?listingId=a0N30000003IX0UEAW

Betty Wells

Test Class Errors

NEED this app/capability but had to uninstall the app because it was causing errors (test classes fail when we try to deploy our own). Example - Failure Message: "System.AssertException: Assertion Failed: Expected: 2, Actual: 0", Failure Stack Trace: "Class.UnfollowTests.verifyDaysDelayDupeRecordID: line 1365, column 1"

John Kucera
Ranger
01/25/2013

I recommend the managed version as there aren't these test failure problems. I wasn't able to determine why this test was failing, so another option is to comment it out if its blocking deployment

Gazi Ahmed
01/25/2013

Hi John, I am having same issue with the unmanaged version of this APP. Any fix for it? I would love to use unmanaged package if possible.

John Kucera
Ranger
09/24/2012

Sorry you are having problems with a test failure - I know how frustrating that can be. Were you planning on modifying the code? If not, I highly recommend using the Managed version instead as it tends to be more stable and has a few more fixes that I couldn't upload to the unmanaged version: http://appexchange.salesforce.com/listingDetail?listingId=a0N30000003IX0UEAW Feel free to email me as well jkucera at salesforce.com

Joe Hamlet

great app, but just a workaround for a broken feature

Salesforce really needs to build in some solution for this into Chatter - we shouldn't need a app to resolve this issue. vote for the idea here - https://sites.secure.force.com/success/ideaView?id=08730000000HgdbAAC&sort=2

Maria Belli (DO NOT USE)

Great tool but getting errors

Seems like a great tool but for some reason I am getting the following error on the scheduled Apex job which calls the 'UnfollowProcessUnfollowQueueBatch': First error: sObject type 'chttrunfollow__UnfollowQueue__c' is not supported. If you are attempting to use a custom object, be sure to append the '__c' after the entity name. Please reference your WSDL or the describe call for the appropriate names. Any thoughts on how to resolve this issue especially since I haven't changed anything after the install minus creating some unfollow rules? TIA!

Izay Irizarry
09/20/2012

Hi Maria, I am currently experienceing the same problem as you had. Did you find a solution for this problem? After getting this message, I looked at the class causing the error and it seems that it is trying to query records form an object maned 'chttrunfollow__UnfollowQueue__c' but this object doesn't exist.... I looked at all objects related to this app and none seems to have the same fields being queryed by this class.

Peter Fife
Five Star Ranger

What errors? Loving it.

I work for Stone Cobra, a small-ish company, and we build service and support applications on top of the platform. So the caliber of code heads is very high. When a user hit the follow limit I over heard just have 'Steve' "do an execute anonymous to remove old records" for the user. I mentioned "There's an app for that" for free and can be configured based on rules. I installed the unmanaged because I'm sure we'll want to customize the code at some point. The install was perfect and created my first rule within minutes. Had one issue where I wanted to remove people for any leads created more than 6 months ago. The standard rule, create date greater than 180 days, only looks at the those leads which are created beyond the rule created date. I emailed the address in the documentation about this. I received a response the next day explaining this and told me just to create a formula field to calculate the number of days old the lead is, and then run an immediate rule for any of those leads. Perfect! Don't let the failed installs reviews detour you away from this app.

Marvin Madamba

Unsuccessful install

At first my install failed and I received a long email error:. The support team jumped right in and helped me out. This app is awesome and works as advertised. I deducted 1 star from the Overall experience only because there is currently no way to un-follow accounts.

Peter Fife
Five Star Ranger
07/21/2011

Hey BB, - It would be nice if you can up your review for this app. It really does effect what people think.

Reid Carlberg
Double Star Ranger
02/07/2011

Fantastic! Can you update your app rating? Really appreciate your feedback.

Marvin Madamba
02/05/2011

This is now installed and working great on our SF instance. Thanks.

Reid Carlberg
Double Star Ranger
10/19/2010

if you can post the error, I can probably help you solve it. You are also welcome to send an email to labs at salesforce dot com.

Excellent Application

Installed with no problems for me. I setup three rules and they can successfully right away. Excellent application, it save me from having to right triggers or a batch job myself. A Must have if using Chatter!!!