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Q-assign Case/Lead Assignment: Distribution/Routing, Case Management, Automation

$16.5 USD per user (minimum 10-user license) per month 30 day free trial - click "Get it now" and follow instructions. Standard support - $16.50 p/u Premium support - $19.50 - p/u Minimum starting price is $165 per month - covers up to 10 users. Volume discounts at 50+. Please contact us for a quote.

Discounts available for nonprofits

Rating

(16)

Listed On

9/29/2010

Latest Release

9/25/2018

CATEGORIES

Agent Productivity
Case/Task/Lead Assignment, Automation, Management; Round Robin Distribution

✔ Enterprise Case & Lead assignment/distribution##✔ Configurable Case/Lead scoring systems##✔ Active shift management##✔ Round robin leads##✔ Routing Tasks, Contacts, Accounts or any object##✔ Prioritize SLA's##✔ Territory assignment##✔ Load balancing

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