Q-assign: Lead Assignment, Case Management, Round Robin Lead/Case Routing - Ortoo Apps - AppExchange
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Q-assign: Lead Assignment, Case Management, Round Robin Lead/Case Routing

$17 USD per user (minimum 20-user license) per month 30 day free trial (please contact us to help set it up) Standard support: $17 pupm - Premium: $20 pupm - Enterprise: $25 pupm - Minimum starting price: $340 per month (covers up to 20 users) - Volume discounts at 50+ - Please contact us for a quote

Discounts available for nonprofits

Rating

(30)

Listed On

9/29/2010

Latest Release

1/29/2020

CATEGORIES

Agent Productivity
Lead Assignment; Case Management/Distribution/Routing; Round Robin; SLA's

Advanced lead & case routing automation for Global teams##✅ Round robin lead assignment##✅ Scoring & weighting##✅ Workload balancing##✅ Prioritize hot leads & SLA cases##✅ Opportunity & task distribution##✅ Custom objects##✅ Live agent/team management

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