Skip to NavigationSkip to Main Content
Log In Log In using your Salesforce account

Q-assign: Case Routing, Round Robin Lead Assignment, Distribution Management

$16.5 USD per user (minimum 10-user license) per month 30 day free trial - click "Get it now" and follow instructions. Standard support - $16.50 p/u Premium support - $19.50 - p/u Minimum starting price is $165 per month - covers up to 10 users. Volume discounts at 50+. Please contact us for a quote.

Discounts available for nonprofits

Rating

(19)

Listed On

9/29/2010

Latest Release

4/8/2019

CATEGORIES

Agent Productivity
Round-Robin Record Routing, Lead Assignment, Case Management, Ticketing

✔ Advanced round-robin lead assignment##✔ Automated Case routing to best agent##✔ Lead, Case, Opportunity, Task, any record, custom objects##✔ Territory, timezone, load, language, skill, availability##✔ Shift-management##✔ Help desk ticketing systems

Loading