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Q-assign: Lead & Case Distribution, Routing Automation & Advanced Round Robin

Starting at $16.5 USD per user (minimum 10-user license) per month 30 day free trial - click "Get it now" and follow instructions. Standard support - $16.50 p/u Premium support - $19.50 - p/u Minimum starting price is $165 per month - covers up to 10 users. Volume discounts at 50+. Please contact us for a quote.

Discounts available for nonprofits

Rating

(14)

Listed On

9/29/2010

Latest Release

9/25/2018

CATEGORIES

Agent Productivity
Assignment Management Tool: Case Routing; Lead Distribution; Dynamic Rules

✔ Advanced Case routing##✔ Rule based Lead distribution (+Opportunities)##✔ Assign to best agent##✔ Live dashboard management##✔ Live agent availability##✔ Prioritize SLAs##✔ Time-zones/shift-patterns##✔ Bulk auto re-assignment##✔ Round Robin Automation

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