Microsoft Dynamics 365 Business Central/GP/NAV Integration with Salesforce

DBSync Frozen

Work with support and they were able to fix the issue in a very short amount of time. Very understanding of the fact, I know very little.

Arpitha - GP to CRM Troubleshooting

Quick response to ticket and excellent customer service in troubleshooting issues to ensure everything is working as they should be. Very satisfied with the level of customer service and assistance DBSync team has to offer.

DBSync (Time saving connector)

Its really user friendly software. With DBSync we have saved all double entry between Microsoft Great Plains and Salesforce.

Thank you DB Sync

The engineers at DB Sync are always attentive when I have any questions or issues with the sync between my SalesForce and Quickbooks programs. Their sync software saves me so much time and headache, I don't know what I'd do without it. I highly recommend DBSync if you need to link software programs and data.

Rough start but success long term

It has been 3+ years since we decided to use DBSync and their solution to integrate our clients GP with Salesforce.com. At the time, it was the only viable solution. The set up was easy and the team at DBSync led the process successfully. However, as time continued, we began to see issues with the data between GP and Salesforce. It was beneficial that we had a team member that knew how to log into the server and troubleshoot. If we didn't we'd be stuck. Eventually, we had stability and a happy client. Four months ago, we started to see glitches again and unfortunately we no longer had the team member who could troubleshoot. As a result, we reached out to DBSync and they were quick to respond and assist. After many calls, testing and reviews, all is working as it should. What we uncovered were a couple of key items: 1. The server didn't have enough RAM and with the sync jobs we were running, we were overloading the system. 2. We had some validation rules and process builds in Salesforce that created errors in the sync and stopped it. Overall, the issues were not a DBSync challenge. It was hardware and what was built in Salesforce. If it wasn't for the DBSync team, we would not have uncovered these. In conclusion, the tool works. The DBSync team is great to deal with and they know their stuff. For our next client, we will not hesitate to use them again.

SalesFroce to GP Sync

Works great, great support! Gets the job done. When I need help the team at DBSync is always there to solve the problems

DBSync for GP2018

I was able to generate Invoices in Great Plains from Opportunities. The app is a bit quirky. The console shows the error messages, but they are not intuitive. I figured out the GP was requiring a Batch that was not on my Opportunity field. Once I put that on the Opp, the function in GP worked. I did have an issue with installing the app to a Sandbox. I was only able to install to production. I ended up installing the app to production and then refreshed one of my sandboxes, and this worked.

Worst company

Working with DBSYNC has been one of the WORST experiences of my career, they don't respond to emails when things go wrong , and when they need to fix issues with there system, they charge you for it. I would recommend staying AWAY from this company.